Customer Care

People First! That’s our Customer Care motto. Our team is dedicated to providing you with an excellent experience. We’re here to answer your questions and resolve any problems you may have. We promise to persevere to find a successful resolution. You are our focus. Resolving whatever issues brought you to our Customer Care center is our mission.

Overview

Need an answer right away? Check out our technical support videos or technical FAQs for the answer. You’ll also find product drivers and manuals just a click away. We also welcome you to contact via technical support or customer sales support links. We will make our best effort to respond within 48 hours.

Sales Support

For pre- or post-sale inquiries, including:

general tablet information
general warranty information
stock availability
orders and returns
billing questions
accessory information

Technical Support

For technical inquiries, including:

product and system issues
general warranty information
hardware and software instruction
repair diagnosis, scheduling and info
help with bundled software
installation or operation assistance
parts inquiries for warranty products (cables, adapters, etc)

Call Us

7:30am to 5pm
Mon. - Thurs. (Pacific Time)

8:30am to 5pm
Fri. (Pacific Time)

800-922-6613
360-896-9833