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Contact Support

People first! That's our motto at Customer Support.

Our team is dedicated to providing you with an excellent experience. We're here to answer your questions and resolve any problems you may have.

Need an answer right away?

• Check out our FAQs.
• Find product drivers and manuals just a click away.
• Need to return a product?
Fill out the contact form below, choose Topic: "Returns and Repairs" and Question: "eStore - Return Request".

○ eStore: EU https://eu-store.wacom.com | UK https://uk-store.wacom.com

Product registration

• To register your product:

○ Go to EU https://eu-store.wacom.com | UK https://uk-store.wacom.com
○ Create an account
○ Check your account options and select “Register Products”.
○ Follow the instructions.


Sincerely,
Customer Support Team

Phone Support Hotlines

United States

1-855-699-2266

The call center is currently experiencing very high demand. Please try again at 2:00 PM when it should be less busy.

Canada

1-855-699-2266

The call center is currently experiencing very high demand. Please try again at 2:00 PM when it should be less busy.

Mexico

1-800-681-1831

We are currently available to take your call.

Peru

0800-55594

We are currently available to take your call.

Colombia

8-01800- 913-1505

We are currently available to take your call.

Guatemala

502-227-86366

We are currently available to take your call.

Chile

800-914-118

We are currently available to take your call.

Argentina

0800-333-0108

We are currently available to take your call.

Panama

800-0155

We are currently available to take your call.

Ecuador

1-800-000-230

We are currently available to take your call.

Brazil

0-800-591-7022

We are currently available to take your call.

Support Hotlines

Australia

1300 2 WACOM
(1300 292 266)

We are sorry, but the call center is currently closed. Please try again on the next weekday at 17:00.

China Saturday

We are sorry, but the call center is currently closed. Please call back after 9:00.

Hong Kong and Macao (English & Cantonese)

+85 2 2573 1988

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

India (English)

000 800 100 4159

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Indonesia (Mandarin)

007 803 011 0451

We are sorry, but the call center is currently closed. Please try again on the next weekday at 8:00.

Japan (Japanese Technical Post-Sales)

+81 3 5337 6701
+81 5 7005 6000

We are sorry, but the call center is currently closed. Please call back after 11:00.

Japan (Japanese Pre-Sales)

+81 1 2005 6814

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Japan (Japanese Business)

+81 1 2056 2826

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Korea (Korean)

080 800 1231

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Malaysia (English)

1800 815 612

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

New Zealand (English)

0800 4 WACOM
(0800 492 266)

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Philippines (English)

1800 1110 1922

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Singapore (English & Mandarin)

1800 22 WACOM
(1800 22 922 66)

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Taiwan (English & Taiwanese)

0800 500 128

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Thailand (English)

00 1800 12 066 6407

We are sorry, but the call center is currently closed. Please try again on the next weekday at 8:00.

Vietnam (English)

1201 1339

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Europe Region Hotlines

Austria

+43 1 790 825 550

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Belgium

+32 2 275 06 91

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

France

+33 1 7020 0070

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Germany

+49 69 66 30 82 00

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Italy

+39 02 4528 7050

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Netherlands

+31 20 517 4705

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Others

+44 207 949 0392
+49 6966404393

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Russia

+7 4992722061

We are sorry, but the call center is currently closed. Please try again on the next weekday at 12:00.

Spain

+34 91 787 0346

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Switzerland

+41 44 212 2818

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

United Kingdom

+44 207 744 08 31

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

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