Contact Us

Wacom Europe GmbH 
Europark Fichtenhain A9 
47807 Krefeld 


United Kingdom
+44 0207 744 08 31     
+43 (0)1 790 825 550
+32 (0)2 275 06 91
+33 (0)1 7020 0070
+49 (0)69 66 30 82 00
+39 02 45287050
+31 (0)20 517 4705
+7 4992722061
+34 091 787 0346
+41 (0)44 212 2818
+44 (0)207 949 0392
+49 (0)6966404393

Contact Technical Support

For technical inquiries including product and system issues, hardware and software information and more.

Contact Technical Support

Contact Sales Support

For general and sales inquiries including product and warranty information, billing, orders and returns and more.

Contact Sales Support

Corporate Sales Inquiries

For corporate or enterprise sales inquiries involving 10 or more units.

Contact Sales Support

Business Market Inquiries

For inquiries regarding our lineup of business products.

Business Market Inquiries

Education Market Inquiries

For inquiries regarding our lineup of education solutions.

Education Market Inquiries

Repair Requests

If a hardware defect is suspected and it falls within the warranty period of the product, please contact Wacom Customer Care at 855-MY-WACOM (855-699-2266). Phone contact is preferred, as email is usually not an efficient method for troubleshooting a hardware problem.

A technician will assist you with diagnostic steps to verify the defect and issue a return merchandise authorization (RMA), along with instructions for returning the product to the designated service center.

Important: Your product must be serviced within the region where it was purchased.

Report a Defect

For product defects, please complete the following form for our Quality Assurance and Engineering teams to assess the problem. If you're unsure of the problem, please contact our Technical support team instead.

Report Defect

Investor Relations Inquiries

Wacom Co., Ltd.
Sumitomo Fudosan Shinjuku Grand Tower 31F,
8-17-1 Nishi-Shinjuku, Shinjuku-ku,
Tokyo 160-6131

For IR inquiries regarding clerical procedures for stocks.

Visit Investor Relations

A+ A-