Customer Care Videos

Wacom videos help you get the most out of your Wacom pen tablet or display. Learn more about individual products or explore our library of support videos that help answer our customers' most frequently asked questions.

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At Wacom, we have created a number of videos to help you set up and use your pen tablets and interactive pen displays.  Simply use the search function in the area above, inserting the name of your product or a question.  We hope these session help you get started faster.

Pressure Sensitivity

Wacom Customer Care gives you an introduction to pressure and what it means to have it in your Bamboo or Bamboo Fun pen.

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Mapping Your Bamboo Tablet

Wacom Customer Care shows you how to match up your Bamboo or Bamboo Fun pen tablet active area to your computer screen for proper tracking.

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Starting With Bamboo

Wacom Customer Care gives you some tips for getting started using your Bamboo on your computer.

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Changing Bamboo Pen Nibs

Wacom Customer Care gives you an overview to how and when to change the nib of your Bamboo or Bamboo Fun pen.

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Installing Bamboo on a MAC

Wacom Customer Care walks you through how to set up and install your Bamboo pen tablet with your Mac computer.

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Installing Bamboo on a PC

Wacom Customer Care shows you how to set up and install your Bamboo with your PC laptop or desktop computer.

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Installing Bamboo Pen and Touch

Wacom Customer Care shows you how to set up and install your "Bamboo Pen & Touch" tablet on your laptop or desktop computer. This applies to Wacom's 2nd-generation Bamboo tablets.

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Installing Bamboo Touch

Wacom Customer Care shows you how to set up and install your "Bamboo Touch" tablet on your laptop or desktop computer. This applies to Wacom's 2nd-generation Bamboo tablets.

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Installing Bamboo Fun

Wacom Customer Care shows you how to set up and install your "Bamboo Fun" tablet on your laptop or desktop computer. This applies to Wacom's 2nd-generation Bamboo tablets.

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Installing Bamboo Craft

Wacom Customer Care shows you how to set up and install your "Bamboo Craft" tablet on your laptop or desktop computer. This applies to Wacom's 2nd-generation Bamboo tablets.

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Customizing Bamboo Pen and Touch

Wacom Customer Care gives you some tips for customizing your "Bamboo Pen & Touch" to the way you work. Get started by setting up ExpressKeys, the touch ring and the pen. This video applies to Wacom's 2nd-generation Bamboo tablets.

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Customizing Bamboo Touch

Wacom Customer Care gives you some tips for customizing your "Bamboo Touch" to the way you work. Get started by setting up ExpressKeys, the touch ring and the pen. This video applies to Wacom's 2nd-generation Bamboo tablets.

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Customizing Bamboo Fun

Wacom Customer Care gives you some tips for customizing your "Bamboo Fun" to the way you work. Get started by setting up ExpressKeys, the touch ring and the pen. This video applies to Wacom's 2nd-generation Bamboo tablets.

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Customizing Bamboo Craft

Wacom Customer Care gives you some tips for customizing your "Bamboo Craft" to the way you work. Get started by setting up ExpressKeys, the touch ring and the pen. This video applies to Wacom's 2nd-generation Bamboo tablets.

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Using a Tablet With Corel Painter Essentials

Wacom Customer Care shows you how to use your tablet with Corel Painter Essentials to create artwork on your computer and turn digital photos into paintings.

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Applying NIK Filters to Photoshop

Wacom Customer Care shows you how to apply the Nik Color Efex Pro filters that came with your Wacom tablet. These filters can be used to enhance your photos when using Photoshop or Photoshop Elements.

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Installing Bamboo Fun on a Mac

Wacom Customer Care shows you how to set up and install your Bamboo Fun with your Mac computer.

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Installing Bamboo Fun on a PC

Wacom Customer Care shows you how to set up and install your Bamboo Fun with your PC laptop or desktop computer.

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Starting with Bamboo Fun

Wacom Customer Care gives you some tips for getting started using your Bamboo Fun on your computer.

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Troubleshooting: No Video on Cintiq

Wacom Customer Care gives you some tips for if you don't see video on your Cintiq 21 display during set up.

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Setting up Expresskeys and Touch Strips

Wacom Customer Care gives you some tips for how to program your Cintiq 21UX ExpressKeys, Touch Strips, and the buttons on your pen.

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Setting up a Cintiq 21UX

Wacom Customer Care overviews how to get started using your Cintiq 21UX. This video includes set up and describes how to install your driver.

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Mirroring and Cloning

Wacom Customer Care helps explain why you might want to use a second display in "mirror" or "clone" mode with your primary display to gain more workspace.

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Ergonomic Comfort and Cintiq

Wacom Customer Care gives you some tips for making sure that your computer environment, including your Cintiq 21UX, is optimized for comfort and ergonomics.

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Cintiq 21UX: Configuring Dual Displays on a MAC

Wacom Customer Care walks you though how to set up a Cintiq as a second display with your Apple computer.

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Why Use Dual Displays?

Wacom Customer Care describes why you might want to consider using a second display with your primary monitor. See how two displays can be more beneficial than one.

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Calibrating the Cintiq 21UX

Wacom Customer Care shows you how to calibrate your Cintiq, refining the orientation of your cursor when it appears on screen in relation to your actual Wacom pen.

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How to hold a Wacom Pen

Wacom Customer Care gives some suggestions for how to hold the Wacom Grip Pen when using it with your Cintiq 21UX.

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Cintiq 21UX Configuring Dual Displays on a PC

Wacom Customer Care walks you though how to set up a Cintiq as a second display with your PC computer.

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Using Dual Displays with Photoshop

Wacom Customer Care describes why you might want to take advantage of two side-by-side displays when using Adobe Photoshop.

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Cintiq 12WX Configuring Dual Displays on a MAC

Wacom Customer Care shows you how to set up the Cintiq 12WX as a second display with your Apple computer.

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Cintiq 12WX Configuring Dual Displays on a PC

Wacom Customer Care shows you how to set up the Cintiq 12WX as a second display with your PC computer.

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Setting Up and Installing a Cintiq 12WX

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Cintiq 12WX Setting Up Express Keys and Touchstrips

Wacom Customer Care shows you how to program your Cintiq 12WX ExpressKeys, Touch Strips, and the buttons on your pen

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Installing Cintiq 21UX (DTK2100)

Wacom Customer Care overviews how to get started using your Cintiq 21UX. This video includes set up and installation and describes how to install your driver.

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Intuos4: Customizing the Radial Menu

Wacom Customer Care shows you how Wacom's new radial menu gets you quick access to commands and functions.

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Intuos4: Setting up Expresskeys and Touch Ring

Wacom Customer Care shows you how to program your Intuos4 ExpressKeys, Touch Ring, and the buttons on your pen

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Intuos4: Mapping Your Tablet

Wacom Customer Care shows you how to orient your Intuos4 to your desktop and your monitor configuration.

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Setting Up and Installing Intuos4

Wacom Customer Care gives you an overview of installing and getting started using your Intuos4

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Setting Up and Installing Intuos3

Wacom Customer Care gives you an overview of installing and getting started using your Intuos3

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Intuos3: Setting up Expresskeys and Touch Strips

Wacom Customer Care shows you how to program your Intuos3 ExpressKeys, Touch Strips, and the buttons on your pen

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Installing Intuos4 Wireless

Wacom Customer Care shows you how to install your Intuos4 Wireless tablet, including charging your battery and synching this Bluetooth-enabled device to your computer.

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Wacom Pen Tablets & Displays

Wacom gives you an overview of all Wacom's pen tablets and displays, including: Bamboo, Bamboo Fun, Intuos and Cintiq.

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Wacom Products and Adobe Photoshop CS4

Explore why a Wacom pen tablet or display is a powerful partner for Adobe Photoshop CS4.

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Ergonomics: The Pen, The Mouse and Repetitive Strain Injuries

Learn more about how Wacom pen products provide an alternative form of computer input and help reduce arm and wrist strain from repetitive movements.

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What is Bamboo With Pen Input?

The Bamboo pen experience by Wacom is a great way to work on your computer. The cordless, battery-free pen gives you an intuitive way to express yourself when navigating, drawing, painting, editing photos, and writing.

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What is Bamboo with Multi-Touch?

Multi-Touch technology by Wacom senses input from more than one finger at a time, making it possible for you to use intuitive multi-finger motions to perform common commands. Bamboo with Multi-Touch provides you with a natural way to work by allowing you to use finger taps and hand gestures to perform simple commands.

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Bamboo Multi-Touch Gestures

Bamboo by Wacom introduces the idea of gestures, which are simple finger taps and hand gestures that allow you to navigate and perform common operations on your computer.

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Intuos4 Accessories

Explore the accessories available for your Intuos4 professional pen tablet. Buy direct from Wacom for pens, cases, airbrushes, overlays, and more.

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Intuos4 Airbrush

The pressure-sensitive Intuos4 Airbrush incorporates a pressure-sensitive tip and eraser, tilt sensitivity, and a finger wheel to control the application of digital paint.

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Intuos4 Grip Pen

The new Intuos4 Grip Pen features Wacom's new tip sensor technology and 2048 levels of pressure.

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Intuos4 Inking Pen

This pressure- and tilt-sensitive drawing pen was created to provide the feeling of actual ink on paper.

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Intuos4 Art Pen

Provides 360 degrees of barrel rotation, pressure and tilt sensitivity, and a unique chisel-shaped nib to emulate brushes, markers, and calligraphy pens.

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Intuos4 Classic Pen

The Intuos4 Classic Pen has the same feature set as the Intuos4 Grip Pen, but has a slimmer profile that does not include a rubberized grip.

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Intuos4 Lens Cursor

Compatible with Intuos4 L and XL tablet models only, the lens cursor is a precise coordinate position input tool.

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Intuos4 Pro Accessory Kit

The Intuos4 Professional Accessory Kit contains a number of tools that help you customize the feel of your pen.

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