How to install the Wacom driver on your Mac - Troubleshooting
*To get your complimentary software you need to sign-in or create a Wacom ID and register your Intuos. Additional registration with software vendors might be required.
Please input your Email and serial number here http://www.udongman.cn before activating UDM PAINT. Click [头像] - [我的序列号] - [绑定产品序列号] , then enter the serial number for software bundling.
Note that the Email cannot be modified then and you can login directly with your Email. Please carefully confirm and then click "绑定邮箱". For the first time, it needs to be connected to the Internet to activate UDM PAINT.
To enjoy optimal creative space on your Wacom Intuos (see blue marks in the graphic at the left), ensure it is in landscape orientation while your smartphone is in portrait orientation.
Connect & download driver + Start using Zoom & Teams
Register & download
Start using apps
✔ Customize settings for ExpressKeys, Radial Menu, & Pen Switches
✔ Access user help
✔ Download Driver/ Software/ Firmware updates
✔ View tutorials
All Wacom products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. See below for additional tips or please contact your regional Wacom customer service team.