wacom logo wacom logo
  • Discover

    Discover what you can do with Wacom

    Draw

    Design

    3D & Game

    Wacom Photo edit

    Photo editing

    Film & Animation

    Capture Ideas

    Wacom eLearning

    eLearning

    Educate

    Work from home

    Contact Support Close
  • Products

    Explore our products

    Pen Computers

    • Wacom MobileStudio Pro
    pen displays

    Pen Displays

    • Wacom One
    • Wacom Cintiq
    • Wacom Cintiq Pro

    Pen Tablets

    • One by Wacom
    • Wacom Intuos
    • Wacom Intuos Pro
    Bamboo Spark

    Smartpads

    • Bamboo Slate and Bamboo Folio
    fineline 3

    Stylus

    • Bamboo Ink Plus
    • Bamboo Ink
    • Bamboo Fineline

    Apps & Services

    • Bamboo Paper
    • Inkspace
    • Wacom Notes
    Contact Support Close
  • Enterprise

    Wacom for Enterprise

    Wacom Business Solutions

    Improve efficiency and communication in your business.

    Technology Solutions

    Optimization and efficiency technologies for the world's leading businesses.

    Wacom Ink Technologies

    A universal inking engine and ink layer framework which connects hardware, software and applications.
    education

    Creative Education

    Solutions to help educators and students create, communicate and maximize the learning experience.

    Creative Enterprise

    Helping artists and designers push creative boundaries and drive business success.
    Contact Support Close
  • Support
  • STORE
  • About Wacom
  • Contact
  • Login
  • Location
    • Map, AsiaAsia
    • Map, South AmericaCentral South America
    • Map, Europe & AfricaEurope
    • Map, North AmericaNorth America
    • Map, OceaniaOceania Pacific
    • Hong Kong S.A.R.
      • 繁体中文
      • English
    • India
      • English
    • Indonesia
      • English
    • Japan
      • 日本語
      • English
    • China (mainland)
      • 简体中文
      • English
    • Malaysia
      • English
    • Philippines
      • English
    • Singapore
      • English
    • South Korea
      • 한국어
      • English
    • Taiwan
      • 繁体中文
      • English
    • Thailand
      • ไทย
      • English
    • All Others
      • English
    • Argentina
      • Español
      • English
    • Brazil
      • Português
      • English
    • Chile
      • Español
      • English
    • Colombia
      • Español
      • English
    • Ecuador
      • Español
      • English
    • Peru
      • Español
      • English
    • All Others
      • English
    • Austria
      • Deutsch
      • English
    • Denmark
      • English
    • France
      • Français
      • English
    • Germany
      • Deutsch
      • English
    • Italy
      • Italiano
      • English
    • Netherlands
      • English
    • Russia
      • Русский
      • English
    • Spain
      • Español
      • English
    • Sweden
      • English
    • Switzerland
      • Deutsch
      • English
      • Français
      • Italiano
    • Turkey
      • English
    • United Kingdom
      • English
    • All Others
      • English
    • Canada
      • English
      • Français
    • Mexico
      • Español
      • English
    • United States
      • English
    • All Others
      • English
    • Australia
      • English
    • New Zealand
      • English
    • All Others
      • English
  • Support
    • Certificates
    • FAQs

Support your way

Contact Support

Driver Download FAQ - Knowledgebase Getting Started Compatibility Register your product

Dear customer,

Due to the COVID-19 situation we might not be able to take your call at all times in the moment.

Please use the web form on http://www.wacom.com/support/contact-support or the chat on our English, German, Spanish and Russian web pages.

Or visit our FAQ and knowledge-base on https://www.wacom.com/support Thanks for your understanding!

Your Wacom Customer Support team

Your message has been submitted successfully.

Online Support Request

* Required
Location/Region*
Topic*
Question*
First Name*
Last Name*
Company
Phone
Email*
Language*
Product*
Operating system*
For help finding your model number and serial number, click here
Model number*
Tablet serial number*
Order number
Message* Reason for return*
Additional Documentation
(Maximum Limit: 20MB)
Please correct the following errors:
    Oops, something went wrong with your submission. Please resubmit your request. If this error continues, please try again at a later time.

    We answer calls in the order we receive them. Please hold and we will answer your call as soon as possible. Calling again will position you at the end of the queue.

    Phone Support Hotlines

    United States

    1-855-699-2266

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Canada

    1-855-699-2266

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Mexico

    1-800-681-1831

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Peru

    0800-55594

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Colombia

    01-800-913-1505

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Guatemala

    502-227-86366

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Chile

    800-914-118

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Argentina

    0800-333-0108

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Panama

    800-0155

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Ecuador

    1-800-000-230

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Brazil

    0-800-591-7022

    We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

    Support Hotlines

    China

    +86 400 810 5460

    The call center is currently very busy. Please try again at 9:00.

    Hong Kong and Macao

    +85 2 2573 1988

    The call center is currently very busy. Please try again at 9:00.

    Taiwan

    0800 500 128

    The call center is currently very busy. Please try again at 9:00.

    Support Hotlines

    Australia

    1300 2 WACOM (1300 292 266)

    We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.

    Indonesia

    007 803 321 8419

    We are currently available to take your call.

    Malaysia

    1800 812 545

    We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

    New Zealand

    0800 4 WACOM (0800 492 266)

    We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.

    Philippines

    1800 1322 0219

    We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

    Singapore

    800 852 6114

    We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

    Thailand

    1800 012 656

    We are currently available to take your call.

    Vietnam

    121 020 150
    +842844581335

    We are currently available to take your call.

    Europe Region Hotlines

    Austria

    +43 1 790 825 550

    We are sorry, but the call center is currently closed. Please call back after 12:00 CET.

    Belgium

    +32 2 275 06 91

    We are sorry, but the call center is currently closed. Please call back after 9:00 CET.

    France

    +33 1 7020 0070

    We are sorry, but the call center is currently closed. Please call back after 9:00 CET.

    Germany

    +49 69 66 30 82 00

    We are sorry, but the call center is currently closed. Please call back after 16:00 CET.

    Italy

    +39 02 4528 7050

    We are sorry, but the call center is currently closed. Please call back after 9:00 CET.

    Others

    +44 207 949 0392
    +49 6966404393

    We are sorry, but the call center is currently closed. Please call back after 13:00 CET.

    Russia

    +7 4992722061

    We are sorry, but the call center is currently closed. Please call back after 8:00 CET.

    Spain

    +34 91 787 0346

    We are sorry, but the call center is currently closed. Please call back after 9:00 CET.

    Switzerland

    +41 44 212 2818

    We are sorry, but the call center is currently closed. Please call back after 12:00 CET.

    United Kingdom

    +44 207 744 08 31

    We are sorry, but the call center is currently closed. Please call back after 9:00 GMT.

    Netherlands

    +31 20 517 4705

    We are sorry, but the call center is currently closed. Please call back after 9:00 CET.
    1. Wacom
    2. Support
    3. Contact support
    • Discover
      • Draw
      • Design
      • 3D & Game
      • 3D & Game
      • Film & Animation
      • Capture Ideas
      • E-learning
      • Educate
    • Products
      • Pen Computers
      • Pen Displays
      • Pen Tablets
      • Smartpads
      • Stylus
      • Apps & services
    • Enterprise
      • Wacom Business Solutions
      • Technology Solutions
      • Wacom Ink Technologies
    • Support
      • Product registration
      • Product support
      • Certificates
      • FAQs
      • Driver Download
    • About Wacom
      • Investors
      • News & Events
      • Careers at Wacom
    • Investors　
    • About Wacom　
    • Support　
    • Community
    • Contact　
    • Imprint　
    • Terms of use　
    • Privacy　
    • Cookies　
    • For Developers　
    • Dealer Search　

    Copyright © 2018-2020 Wacom. All Rights Reserved. All other trademarks are the property of their respective owners and are used with their permission.

    Wacom Logo
    Back to top
    A+ A-