Support your way

Contact Support

Dear customer,

Due to the COVID-19 situation we might not be able to take your call at all times in the moment.

Please use the web form on http://www.wacom.com/support/contact-support or the chat on our English, German, Spanish, French, Italian and Russian web pages.

Or visit our FAQ and knowledge-base on https://www.wacom.com/support Thanks for your understanding!

Your Wacom Customer Support team

Online Support Request

Location/Region*
Topic*
Question*
First Name*
Last Name*
Company
Phone
Email*
Language*
Product*
Operating system*
Model number*
Tablet serial number*
Order number
Message* Reason for return*
Additional Documentation
(Maximum Limit: 20MB)

If we cannot take your call immediately:

  • Please be sure to hold the line, we answer all calls by order of arrival
  • Use our Live Chat
  • Create a ticket using the form above
    or
  • Try another language line

Phone Support Hotlines

United States

1-855-699-2266

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Canada

1-855-699-2266

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Mexico

1-800-681-1831

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Peru

0800-55594

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Colombia

8-01800-913-1505

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Guatemala

502-227-86366

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Chile

800-914-118

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Argentina

0800-333-0108

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Panama

800-0155

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Ecuador

1-800-000-230

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Brazil

0-800-591-7022

We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.

Support Hotlines

China

+86 400 810 5460

The call center is currently experiencing very high demand. Please try again at 9:00 when it should be less busy.

Hong Kong and Macao

+85 2 2573 1988

The call center is currently experiencing very high demand. Please try again at 9:00 when it should be less busy.

Taiwan

0800 500 128

The call center is currently experiencing very high demand. Please try again at 9:00 when it should be less busy.

Support Hotlines

Australia

1300 2 WACOM (1300 292 266)

We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.

Indonesia

007 803 321 8419

We are currently available to take your call.

Malaysia

1800 812 545

We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.

New Zealand

0800 4 WACOM (0800 492 266)

We apologize but the call center is currently closed. Please try again on the next business day.

Philippines

1800 1322 0219

We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.

Singapore

800 852 6114

We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.

Thailand

1800 012 656

We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.

Vietnam

121 020 150
+842844581335

We are currently available to take your call.

Europe Region Hotlines

Austria

+43 1 790 825 550

The call center is currently experiencing very high demand. Please try again at 12:00 CET when it should be less busy.

Belgium

+32 2 275 06 91

We are currently available to take your call.

France

+33 1 7020 0070

The call center is currently experiencing very high demand. Please try again at 12:00 CET when it should be less busy.

Germany

+49 69 66 30 82 00

The call center is currently experiencing very high demand. Please try again at 16:00 CET when it should be less busy.

Italy

+39 02 4528 7050

We are currently available to take your call.

Others

+49 6966404393

The call center is currently experiencing very high demand. Please try again at 13:00 CET when it should be less busy.

Russia

+7 4992722061

We are currently available to take your call.

Spain

+34 91 787 0346

The call center is currently experiencing very high demand. Please try again at 14:00 CET when it should be less busy.

Switzerland

+41 44 212 2818

The call center is currently experiencing very high demand. Please try again at 12:00 CET when it should be less busy.

United Kingdom

+44 207 744 08 31

We are currently available to take your call.

Netherlands

+31 20 517 4705

The call center is currently experiencing very high demand. Please try again at 9:00 CET when it should be less busy.
Back to top
A+ A-