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Support your way
Contact Support
Dear customer,
Due to the COVID-19 situation we might not be able to take your call at all times in the moment.
Please use the web form on http://www.wacom.com/support/contact-support or the chat on our English, German, Spanish, French, Italian and Russian web pages.
Or visit our FAQ and knowledge-base on https://www.wacom.com/support Thanks for your understanding!
Your Wacom Customer Support team
If we cannot take your call immediately:
- Please be sure to hold the line, we answer all calls by order of arrival
- Use our Live Chat
- Create a ticket using the form above
or - Try another language line
Phone Support Hotlines
United States
1-855-699-2266
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Canada
1-855-699-2266
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Mexico
1-800-681-1831
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Peru
0800-55594
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Colombia
8-01800-913-1505
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Guatemala
502-227-86366
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Chile
800-914-118
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Argentina
0800-333-0108
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Panama
800-0155
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Ecuador
1-800-000-230
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Brazil
0-800-591-7022
We are sorry, but the call center is currently closed. Please call back after 6:00 AM PST.
Support Hotlines
China
+86 400 810 5460
The call center is currently experiencing very high demand. Please try again at 9:00 when it should be less busy.
Hong Kong and Macao
+85 2 2573 1988
The call center is currently experiencing very high demand. Please try again at 9:00 when it should be less busy.
Taiwan
0800 500 128
The call center is currently experiencing very high demand. Please try again at 9:00 when it should be less busy.
Support Hotlines
Australia
1300 2 WACOM (1300 292 266)
We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.
Indonesia
007 803 321 8419
We are currently available to take your call.
Malaysia
1800 812 545
We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.
New Zealand
0800 4 WACOM (0800 492 266)
We apologize but the call center is currently closed. Please try again on the next business day.
Philippines
1800 1322 0219
We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.
Singapore
800 852 6114
We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.
Thailand
1800 012 656
We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.
Vietnam
121 020 150
+842844581335
We are currently available to take your call.
Europe Region Hotlines
Austria
+43 1 790 825 550
The call center is currently experiencing very high demand. Please try again at 12:00 CET when it should be less busy.
Belgium
+32 2 275 06 91
We are currently available to take your call.
France
+33 1 7020 0070
The call center is currently experiencing very high demand. Please try again at 12:00 CET when it should be less busy.
Germany
+49 69 66 30 82 00
The call center is currently experiencing very high demand. Please try again at 16:00 CET when it should be less busy.
Italy
+39 02 4528 7050
We are currently available to take your call.
Others
+49 6966404393
The call center is currently experiencing very high demand. Please try again at 13:00 CET when it should be less busy.
Russia
+7 4992722061
We are currently available to take your call.
Spain
+34 91 787 0346
The call center is currently experiencing very high demand. Please try again at 14:00 CET when it should be less busy.
Switzerland
+41 44 212 2818
The call center is currently experiencing very high demand. Please try again at 12:00 CET when it should be less busy.
United Kingdom
+44 207 744 08 31
We are currently available to take your call.
Netherlands
+31 20 517 4705
The call center is currently experiencing very high demand. Please try again at 9:00 CET when it should be less busy.
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