wacom logo wacom logo
  • Discover

    Discover what you can do with Wacom

    Draw

    Design

    3D & Game

    Wacom Photo edit

    Photo editing

    Film & Animation

    Capture Ideas

    Wacom eLearning

    eLearning

    Educate

    Contact Support Close
  • Products

    Explore our products

    Pen Computers

    • Wacom MobileStudio Pro
    pen displays

    Pen Displays

    • Wacom One
    • Wacom Cintiq
    • Wacom Cintiq Pro

    Pen Tablets

    • Wacom Intuos
    • Wacom Intuos Pro
    Bamboo Spark

    Smartpads

    • Bamboo Slate and Bamboo Folio
    fineline 3

    Stylus

    • Bamboo Tip
    • Bamboo Fineline
    • Bamboo Sketch
    • Bamboo Solo

    Apps & Services

    • Bamboo Paper
    • Inkspace
    Contact Support Close
  • Enterprise

    Wacom for Enterprise

    Wacom Business Solutions

    Improve efficiency and communication in your business.

    Technology Solutions

    Optimization and efficiency technologies for the world's leading businesses.

    Wacom Ink Technologies

    A universal inking engine and ink layer framework which connects hardware, software and applications.
    education

    Creative Education

    Solutions to help educators and students create, communicate and maximize the learning experience.

    Creative Enterprise

    Helping artists and designers push creative boundaries and drive business success.
    Contact Support Close
  • Support
  • Store
  • About Wacom
  • Contact
  • Community
  • Login
  • Location
    • Map, AsiaAsia
    • Map, South AmericaCentral South America
    • Map, Europe & AfricaEurope
    • Map, North AmericaNorth America
    • Map, OceaniaOceania Pacific
    • Hong Kong S.A.R.
      • 繁体中文
      • English
    • India
      • English
    • Indonesia
      • English
    • Japan
      • 日本語
      • English
    • China (mainland)
      • 简体中文
      • English
    • Malaysia
      • English
    • Philippines
      • English
    • Singapore
      • English
    • South Korea
      • 한국어
      • English
    • Taiwan
      • 繁体中文
      • English
    • Thailand
      • ไทย
      • English
    • All Others
      • English
    • Argentina
      • Español
      • English
    • Brazil
      • Português
      • English
    • Chile
      • Español
      • English
    • Colombia
      • Español
      • English
    • Ecuador
      • Español
      • English
    • Peru
      • Español
      • English
    • All Others
      • English
    • Austria
      • Deutsch
      • English
    • Denmark
      • English
    • France
      • Français
      • English
    • Germany
      • Deutsch
      • English
    • Italy
      • Italiano
      • English
    • Netherlands
      • English
    • Russia
      • Русский
      • English
    • Spain
      • Español
      • English
    • Sweden
      • English
    • Switzerland
      • Deutsch
      • English
      • Français
      • Italiano
    • Turkey
      • English
    • United Kingdom
      • English
    • All Others
      • English
    • Canada
      • English
      • Français
    • Mexico
      • Español
      • English
    • United States
      • English
    • All Others
      • English
    • Australia
      • English
    • New Zealand
      • English
    • All Others
      • English

Support your way

Contact Support

We answer calls in the order we receive them. Please hold and we will answer your call as soon as possible. Calling again will position you at the end of the queue.

Phone Support Hotlines

United States

1-855-699-2266

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Canada

1-855-699-2266

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Mexico

1-800-681-1831

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Peru

0800-55594

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Colombia

01-800-913-1505

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Guatemala

502-227-86366

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Chile

800-914-118

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Argentina

0800-333-0108

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Panama

800-0155

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Ecuador

1-800-000-230

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Brazil

0-800-591-7022

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Support Hotlines

China Sunday

+86 400 810 5460

We are sorry, but the call center is currently closed. Please call back after 9:00.

Hong Kong and Macao

+85 2 2573 1988

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Taiwan

0800 500 128

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Support Hotlines

Australia

1300 2 WACOM (1300 292 266)

We apologize but the call center is currently closed. Please try again on the next business day.

Indonesia

007 803 321 8419

We apologize but the call center is currently closed. Please try again on the next business day.

Malaysia

1800 812 545

We apologize but the call center is currently closed. Please try again on the next business day.

New Zealand

0800 4 WACOM (0800 492 266)

We apologize but the call center is currently closed. Please try again on the next business day.

Philippines

1800 1322 0219

We apologize but the call center is currently closed. Please try again on the next business day.

Singapore

800 852 6114

We apologize but the call center is currently closed. Please try again on the next business day.

Thailand

1800 012 656

We apologize but the call center is currently closed. Please try again on the next business day.

Vietnam

121 020 150

We apologize but the call center is currently closed. Please try again on the next business day.

Europe Region Hotlines

Austria

+43 1 790 825 550

We are sorry, but the call center is currently closed. Please try again on the next weekday at 12:00.

Belgium

+32 2 275 06 91

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

France

+33 1 7020 0070

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Germany

+49 69 66 30 82 00

We are sorry, but the call center is currently closed. Please try again on the next weekday at 16:00.

Italy

+39 02 4528 7050

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Others

+44 207 949 0392
+49 6966404393

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Russia

+7 4992722061

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Spain

+34 91 787 0346

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Switzerland

+41 44 212 2818

We are sorry, but the call center is currently closed. Please try again on the next weekday at 12:00.

United Kingdom

+44 207 744 08 31

We are sorry, but the call center is currently closed. Please try again on the next weekday at 8:00.

Netherlands

+31 20 517 4705

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.
Your message has been submitted successfully.

Online Support Request

* Required
Location/Region*
Topic*
Question*
First Name*
Last Name*
Company
Phone
Email*
Language*
Product*
Operating system*
For help finding your model number and serial number, click here
Model number*
Tablet serial number*
Order number
Message* Reason for return*
Additional Documentation
(Maximum Limit: 20MB)
Please correct the following errors:
    Oops, something went wrong with your submission. Please resubmit your request. If this error continues, please try again at a later time.
    1. Wacom
    2. Support
    3. Contact support

    Wacom

    • Discover
      • Draw
      • Design
      • 3D & Game
      • 3D & Game
      • Film & Animation
      • Capture Ideas
      • E-learning
      • Educate
    • Products
      • Pen Computers
      • Pen Displays
      • Pen Tablets
      • Smartpads
      • Stylus
      • Apps & services
    • Enterprise
      • Wacom Business Solutions
      • Technology Solutions
      • Wacom Ink Technologies
    • Support
      • Product registration
      • Product support
      • FAQs
      • Driver Download
    • About Wacom
      • Who we are
      • Investors
      • News & Events
    • Investors　
    • About Wacom　
    • Support　
    • Community
    • Contact　
    • Terms of use　
    • Privacy　
    • Cookies　
    • For Developers　

    Copyright © 2018-2020 Wacom. All Rights Reserved. All other trademarks are the property of their respective owners and are used with their permission.

    Wacom Logo
    Back to top
    A+ A-