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Public sector / Government

Cost-effective citizen services

Powered by Wacom

Government and public sector organizations use Wacom solutions to streamline citizen services and other functions, increasing efficiency and improving the customer experience.

Improve the citizen experience

Government departments and other public sector organizations can make dramatic cost savings and improve customer service by digitizing their paper-heavy workflows.

Wacom for Business Public sector Government form filling esignature consumer agreement
DTU 1141B Public sector Product in situ square ea 023
How Wacom helps

Wacom solutions for government and the public sector help improve service efficiency by enabling the digitization of hundreds of thousands of forms and signatures with robust, reliable hardware. Wacom’s low or zero maintenance devices also help maximize the return on tight public sector budgets. Finally, Wacom products ensure a familiar form completion and signing experience for citizens, even if they have limited experience with technology.

Government Use Cases

Government Services

Powered by Wacom

The future of government processes is digital. But citizens want to deal with a real person when it comes to important issues. Wacom technologies bridge this digital/human divide.

  • Overview
  • Use Case
  • Products
Eliminate unnecessary paperwork

From driving license applications to complaint forms, public sector organizations all over the world are replacing paper-based workflows with digital equivalents. Wacom solutions for government and the public sector help by:

  • Enabling forms to be completed and signed digitally and cost-effectively using robust, low maintenance Wacom signature pads and pen displays.
  • Shortening wait times for citizens by accelerating in-person form completion.
  • Saving money on paper and ink, sometimes enabling the complete elimination of printers and associated supplies.
  • Eliminating the cost of document storage, archiving and secure destruction.
  • Ensuring digital capture of high resolution, biometrically accurate signatures for passports and ID cards.
Wacom for Business Public sector Government Service Form Filling esignature
Høje-Taastrup
Denmark

Discover how this Danish local authority has digitized its passport and driving license application procedures using Wacom signature pads.

Read the case study
See all case studies
Wacom for Government Public sector esignature Hoje Taastrup

These are the Wacom product categories typically relevant for this use case. Click on a link to learn more.

  • Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
    Smartpads
    Wacom for Business clipboard phu 111 top v1

    Digitize pen and paper inputs instantly.

    Learn more
  • Mobile Signature
    Wacom for Business Mobile Signature

    Capture electronic handwritten signatures using mobile devices.

    Learn more
    Signature & Form Capture
    Wacom Ink SDK logo

    sign pro PDF applications and SDKs for capturing signatures and form completion.

    Learn more
    Signature Verification
    Wacom for Business Software Icon Signature Scope

    SDKs and applications for authenticating signatures.

    Learn more
1
2

“The Wacom STU device allows us to display all the information in a compact way.”

Peer Anker Hansen, Head of Citizen Services, Høje-Taastrup

Emergency Services

Powered by Wacom

A rapid response to accidents and other dangerous situations can be a matter of life or death. Wacom technologies help accelerate the processes that support emergency service professionals.

  • Overview
  • Products
Enable rapid emergency response

When you’re trying to save lives, every second counts. Emergency response command centers need ways of accelerating the relay of vital information to resources in the field. Wacom solutions for government and the public sector help by:

  • Enabling users to enter crucial data more quickly using a Wacom digital pen display.
  • Allowing staff to easily add electronic handwritten drawings and notes to help explain the specific details of emergency situations.
  • Ensuring reliability thanks to Wacom’s patented battery-free and wireless pen design, and scratch-resistant pen display surfaces.
  • Connecting the pen display to any existing computer system, so that it operates just like an external monitor.
Wacom for Business Public sector Government Form Filling esignature Emergency Service

These are the Wacom product categories typically relevant for this use case. Click on a link to learn more.

  • Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
    Smartpads
    Wacom for Business clipboard phu 111 top v1

    Digitize pen and paper inputs instantly.

    Learn more
  • Mobile Signature
    Wacom for Business Mobile Signature

    Capture electronic handwritten signatures using mobile devices.

    Learn more
    Signature & Form Capture
    Wacom Ink SDK logo

    sign pro PDF applications and SDKs for capturing signatures and form completion.

    Learn more
    Signature Verification
    Wacom for Business Software Icon Signature Scope

    SDKs and applications for authenticating signatures.

    Learn more
1
2

Process Approvals

Powered by Wacom

It’s often the internal approval of decisions that slow processes down, not the processes themselves. Wacom technologies help remove approval bottlenecks.

  • Overview
  • Use Case
  • Products
Accelerate process approval

Paper-based processes that require in-person approvals slow down citizen service delivery. Using Wacom solutions for the public sector helps mitigate this by:

  • Enabling government staff to complete forms faster digitally.
  • Removing the cost of paper management, storage and secure disposal from the process chain.
  • Ensuring staff can work using the same applications they have always used.
  • Making it easy, fast and comfortable to complete repetitive document-oriented tasks.
Wacom for Business Public sector Government Form Filling esignature Process Approvals
Erding Registry Office

Discover how this German registry office is using Wacom interactive pen displays to eliminate paperwork from approval processes.

Read the case study
See all case studies
Wacom for Government Public sector esignature Stadt Erding

These are the Wacom product categories typically relevant for this use case. Click on a link to learn more.

  • Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
    Smartpads
    Wacom for Business clipboard phu 111 top v1

    Digitize pen and paper inputs instantly.

    Learn more
  • Mobile Signature
    Wacom for Business Mobile Signature

    Capture electronic handwritten signatures using mobile devices.

    Learn more
    Signature & Form Capture
    Wacom Ink SDK logo

    sign pro PDF applications and SDKs for capturing signatures and form completion.

    Learn more
    Signature Verification
    Wacom for Business Software Icon Signature Scope

    SDKs and applications for authenticating signatures.

    Learn more
1
2

“By using the interactive pen displays, we save about 224 kilograms of paper a year, not to mention space and money.”

Alexander Renauer, Head of IT, Erding Registry Office

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