Contact Customer Care

For all inquiries including product information, sales, technical support and more, you can send us an inquiry online.

We are able to help you in English, Dutch, French, German, Italian, Spanish and Russian.

Contact Customer Care             Software Developers

Helpful information

Driver download            FAQ knowledge base            Product Registration

Dispute resolution for consumer disputes:

1. ** Online Dispute Resolution:

Information about Online Dispute Resolution: The European Commission operates an internet platform for the Online Dispute Resolution (“ODR-platform”). The ORD-platform serves as contact point for out-of-court resolutions of disputes concerning contractual obligations stemming from online sales or service contracts. You will find the ORD-platform at http://ec.europa.eu/consumers/odr.

1. ** Alternative Dispute Resolution:

We always aim to settle our contractual disputes with customers directly and on a consensual basis. We are neither obliged nor willing to participate in a dispute resolution procedure with a dispute resolution body.