Support your way

Contact Support

Dear customer,

Due to the COVID-19 situation we might not be able to take your call at all times in the moment.

Please use the web form on http://www.wacom.com/support/contact-support or the chat on our English, German, Spanish, French, Italian and Russian web pages.

Or visit our FAQ and knowledge-base on https://www.wacom.com/support Thanks for your understanding!

Your Wacom Customer Support team

Online Support Request

Location/Region*
Topic*
Question*
First Name*
Last Name*
Company
Phone
Email*
Language*
Product*
Operating system*
Model number*
Tablet serial number*
Order number
Message* Reason for return*
Additional Documentation
(Maximum Limit: 20MB)

If we cannot take your call immediately:

  • Please be sure to hold the line, we answer all calls by order of arrival
  • Use our Live Chat
  • Create a ticket using the form above
    or
  • Try another language line

Phone Support Hotlines

United States

1-855-699-2266

The call center is currently very busy. Please try again at 6:00 AM PST.

Canada

1-855-699-2266

The call center is currently very busy. Please try again at 6:00 AM PST.

Mexico

1-800-681-1831

We are currently available to take your call.

Peru

0800-55594

We are currently available to take your call.

Colombia

8-01800-913-1505

We are currently available to take your call.

Guatemala

502-227-86366

We are currently available to take your call.

Chile

800-914-118

We are currently available to take your call.

Argentina

0800-333-0108

We are currently available to take your call.

Panama

800-0155

We are currently available to take your call.

Ecuador

1-800-000-230

We are currently available to take your call.

Brazil

0-800-591-7022

We are currently available to take your call.

Support Hotlines

China

+86 400 810 5460

We are sorry, but the call center is currently closed. Please call back after 12:00.

Hong Kong and Macao

+85 2 2573 1988

We are sorry, but the call center is currently closed. Please call back after 9:00.

Taiwan

0800 500 128

We are sorry, but the call center is currently closed. Please call back after 11:00.

Support Hotlines

Australia

1300 2 WACOM (1300 292 266)

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

Indonesia

007 803 321 8419

We apologize but the call center is currently closed. Please try again on the next business day.

Malaysia

1800 812 545

We apologize but the call center is currently closed. Please try again on the next business day.

New Zealand

0800 4 WACOM (0800 492 266)

We are currently available to take your call.

Philippines

1800 1322 0219

We apologize but the call center is currently closed. Please try again on the next business day.

Singapore

800 852 6114

We apologize but the call center is currently closed. Please try again on the next business day.

Thailand

1800 012 656

We apologize but the call center is currently closed. Please try again on the next business day.

Vietnam

121 020 150
+842844581335

We apologize but the call center is currently closed. Please try again on the next business day.

Europe Region Hotlines

Austria

+43 1 790 825 550

We are sorry, but the call center is currently closed. Please call back after 12:00 CET.

Belgium

+32 2 275 06 91

We are sorry, but the call center is currently closed. Please call back after 9:00 CET.

France

+33 1 7020 0070

We are sorry, but the call center is currently closed. Please call back after 9:00 CET.

Germany

+49 69 66 30 82 00

We are sorry, but the call center is currently closed. Please call back after 16:00 CET.

Italy

+39 02 4528 7050

We are sorry, but the call center is currently closed. Please call back after 9:00 CET.

Others

+49 6966404393

We are sorry, but the call center is currently closed. Please call back after 13:00 CET.

Russia

+7 4992722061

We are sorry, but the call center is currently closed. Please call back after 8:00 CET.

Spain

+34 91 787 0346

We are sorry, but the call center is currently closed. Please call back after 9:00 CET.

Switzerland

+41 44 212 2818

We are sorry, but the call center is currently closed. Please call back after 12:00 CET.

United Kingdom

+44 207 744 08 31

We are sorry, but the call center is currently closed. Please call back after 9:00 GMT.

Netherlands

+31 20 517 4705

We are sorry, but the call center is currently closed. Please call back after 9:00 CET.
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