Support your way

Contact Support

Dear customer,

Due to the COVID-19 situation we might not be able to take your call at all times in the moment.

Please use the web form on http://www.wacom.com/support/contact-support or the chat on our English, German, Spanish, French, Italian and Russian web pages.

Or visit our FAQ and knowledge-base on https://www.wacom.com/support Thanks for your understanding!

Your Wacom Customer Support team

Online Support Request

Location/Region*
Topic*
Question*
First Name*
Last Name*
Company
Phone
Email*
Language*
Product*
Operating system*
For help finding your model number and serial number, click here
Model number*
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Additional Documentation
(Maximum Limit: 20MB)

If we cannot take your call immediately:

  • Please be sure to hold the line, we answer all calls by order of arrival
  • Use our Live Chat
  • Create a ticket using the form above
    or
  • Try another language line

Phone Support Hotlines

United States

1-855-699-2266

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Canada

1-855-699-2266

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Mexico

1-800-681-1831

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Peru

0800-55594

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Colombia

8-01800-913-1505

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Guatemala

502-227-86366

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Chile

800-914-118

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Argentina

0800-333-0108

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Panama

800-0155

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Ecuador

1-800-000-230

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Brazil

0-800-591-7022

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM PST.

Support Hotlines

China Sunday

+86 400 810 5460

The call center is currently very busy. Please try again at 9:00.

Hong Kong and Macao

+85 2 2573 1988

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Taiwan

0800 500 128

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Support Hotlines

Australia

1300 2 WACOM (1300 292 266)

We apologize but the call center is currently closed. Please try again on the next business day.

Indonesia

007 803 321 8419

We apologize but the call center is currently closed. Please try again on the next business day.

Malaysia

1800 812 545

We apologize but the call center is currently closed. Please try again on the next business day.

New Zealand

0800 4 WACOM (0800 492 266)

We apologize but the call center is currently closed. Please try again on the next business day.

Philippines

1800 1322 0219

We apologize but the call center is currently closed. Please try again on the next business day.

Singapore

800 852 6114

We apologize but the call center is currently closed. Please try again on the next business day.

Thailand

1800 012 656

We apologize but the call center is currently closed. Please try again on the next business day.

Vietnam

121 020 150
+842844581335

We apologize but the call center is currently closed. Please try again on the next business day.

Europe Region Hotlines

Austria

+43 1 790 825 550

We are sorry, but the call center is currently closed. Please try again on the next weekday at 12:00 CET.

Belgium

+32 2 275 06 91

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00 CET.

France

+33 1 7020 0070

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00 CET.

Germany

+49 69 66 30 82 00

We are sorry, but the call center is currently closed. Please try again on the next weekday at 16:00 CET.

Italy

+39 02 4528 7050

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00 CET.

Others

+49 6966404393

We are sorry, but the call center is currently closed. Please try again on the next weekday at 13:00 CET.

Russia

+7 4992722061

We are sorry, but the call center is currently closed. Please try again on the next weekday at 8:00 CET.

Spain

+34 91 787 0346

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00 CET.

Switzerland

+41 44 212 2818

We are sorry, but the call center is currently closed. Please try again on the next weekday at 12:00 CET.

United Kingdom

+44 207 744 08 31

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00 GMT.

Netherlands

+31 20 517 4705

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00 CET.
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