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Contact Support

Dear customer,

Due to the COVID-19 situation we might not be able to take your call at all times in the moment.

Please use the web form on http://www.wacom.com/support/contact-support or the chat on our English, German, Spanish and Russian web pages.

Or visit our FAQ and knowledge-base on https://www.wacom.com/support Thanks for your understanding!

Your Wacom Customer Support team

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We answer calls in the order we receive them. Please hold and we will answer your call as soon as possible. Calling again will position you at the end of the queue.

Phone Support Hotlines

United States

1-855-699-2266

The call center is currently very busy. Please try again at 6:00 AM.

Canada

1-855-699-2266

The call center is currently very busy. Please try again at 6:00 AM.

Mexico

1-800-681-1831

The call center is currently very busy. Please try again at 6:00 AM.

Peru

0800-55594

The call center is currently very busy. Please try again at 6:00 AM.

Colombia

01-800-913-1505

The call center is currently very busy. Please try again at 6:00 AM.

Guatemala

502-227-86366

The call center is currently very busy. Please try again at 6:00 AM.

Chile

800-914-118

The call center is currently very busy. Please try again at 6:00 AM.

Argentina

0800-333-0108

The call center is currently very busy. Please try again at 6:00 AM.

Panama

800-0155

The call center is currently very busy. Please try again at 6:00 AM.

Ecuador

1-800-000-230

The call center is currently very busy. Please try again at 6:00 AM.

Brazil

0-800-591-7022

The call center is currently very busy. Please try again at 6:00 AM.

Support Hotlines

China

+86 400 810 5460

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

Hong Kong and Macao

+85 2 2573 1988

We are currently available to take your call.

India

1800 103 7412

We apologize but the call center is currently closed. Please try again on the next business day.

Japan (Japanese Technical Post-Sales)

+81 3 5337 6701
+81 5 7005 6000

We are currently available to take your call.

Japan (Japanese Pre-Sales)

+81 1 2005 6814

We are currently available to take your call.

Korea

080 800 1231

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

Taiwan

0800 500 128

We are currently experiencing a high call volume. Alternatively, you can contact us via live chat.

Support Hotlines

Australia

1300 2 WACOM (1300 292 266)
1300 019 334

We are currently available to take your call.

Malaysia

1800 812 545

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

New Zealand

0800 4 WACOM
(0800 492 266)

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

Indonesia

007 803 321 8419

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

Philippines

1800 1322 0219

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

Singapore

800 852 6114

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

Thailand

1800 012 656

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

Vietnam

121 020 150

We are currently experiencing moderate call volumes and wait times may be longer than usual. Alternatively, you can contact us via live chat.

Europe Region Hotlines

Austria

+43 1 790 825 550

We are sorry, but the call center is currently closed. Please call back after 12:00.

Belgium

+32 2 275 06 91

We are sorry, but the call center is currently closed. Please call back after 9:00.

France

+33 1 7020 0070

We are sorry, but the call center is currently closed. Please call back after 9:00.

Germany

+49 69 66 30 82 00

We are sorry, but the call center is currently closed. Please call back after 16:00.

Italy

+39 02 4528 7050

We are sorry, but the call center is currently closed. Please call back after 9:00.

Others

+44 207 949 0392
+49 6966404393

We are sorry, but the call center is currently closed. Please call back after 11:00.

Russia

+7 4992722061

We are sorry, but the call center is currently closed. Please call back after 11:00.

Spain

+34 91 787 0346

We are sorry, but the call center is currently closed. Please call back after 9:00.

Switzerland

+41 44 212 2818

We are sorry, but the call center is currently closed. Please call back after 12:00.

United Kingdom

+44 207 744 08 31

We are sorry, but the call center is currently closed. Please call back after 8:00.

Netherlands

+31 20 517 4705

We are sorry, but the call center is currently closed. Please call back after 9:00.

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