Eliminating paper-based workflows for field service use makes a lot of sense. Laptop computers and tablets provide the mobile platform and wireless internet access to retrieve work orders and confirm when the customer is satisfied. Adding electronic handwritten signatures capture to this digital information delivers a truly paperless workflow that is ideal for your field service agents and technicians. Your service organization gains record-tracking efficiencies and you can collect real time data on duration and completion of work, to optimize your resources, improve scheduling performance, and accelerate the invoicing process.
Capturing electronic handwritten signatures is simple and easy with a Wacom signature pad as they easily attach to your laptop PC, plus they are small and extremely reliable.
For even greater mobility, consider a Wacom Cintiq Companion with built-in electronic pen capability, as a replacement for your current field computers or tablets.
To turn your iPad into a secure signature capture device, add a high-performance Wacom electronic stylus such as the Bamboo Fineline or Intuos Creative Stylus.