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Regionally Special Clauses
Regionally Special Clauses
For details of Article 8, Wacom transfers collected personal information to a delegatee as follows:
1.Overseas delegation
|
Delegatee Name and Transferred Country |
Transfer Date and Method |
Items of Personal Information to be Provided |
Delegatee’s Purpose of Using the Personal Information |
Period of Retention and Use by Delegatee |
Details of Sub-Processing |
|
Affiliate: Wacom Co. Ltd, Japan Hosting Provider: Microsoft Azure Hosting Location: Tokyo DC, Japan |
Transferred from time to time through IT network if necessary |
FirstName, LastName, Email, Country, Shipping and Billing Address, Order Information |
To process and fulfill orders |
Upto 7 years due to JSOXX regulation requirement |
https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE4qVL2 |
|
Affiliate: Wacom Co. Ltd. Japan Vendor: SAP (Gigya) Hosting Location: Dublin, Ireland, EU |
Transferred from time to time through IT network if necessary |
First name, Last name, email, country, language |
Single account sign on for Wacom Web sites(CIAM-Customer Identity and Access Management) |
until withdraw Wacom account |
https://help.sap.com/doc/bc9570d8474e4538ada3373cbab7a4a1/Current/en-US/loio9263716cc3f54b8a9e384b4049d9355d.pdf |
|
Affiliate: Wacom Co. Ltd, Japan System: Ecommerce Vendor: Magento, Inc. (eStore 2.0 platform), USA, LA Hosting Provider: Adobe Hosting Location: Paris, FR, Europe |
Transferred from time to time through IT network if necessary |
First name, Last name, email, address, phone number, purchased model, payment method |
To fulfill for e-commerce |
until withdraw Wacom account |
https://magento.com/sites/default/files/subprocessors-authorized-to-process-personal-information-12-2019.pdf |
|
Affiliate: Wacom Co. Ltd, Japan System: Ecommerce Vendor: Microsoft Corporation (CRM Dynamics), USA Hosting Provider: Microsoft Hosting Location: US West DC, USA |
Transferred from time to time through IT network if necessary |
First name, Last name, address, email, phone number, social media identifiers; B2B-same B2C and customer |
Customer engagement, contact, support, warranty service, order support, business support, marketing, sales reporting |
until withdraw Wacom account |
https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE4qVL2 |
|
Affiliate: Wacom Co. Ltd, Japan System: Marketing Automation Vendor: Act-On Software Inc. Hosting Provider: Amazon Web Services Hosting Location: Ireland, Europe
|
Transferred from time to time through IT network if necessary |
Name, Email address, Country, City, State, Job title, Company name, Relationship type, Optin date, Opt in Flag, Double Optin Flag and Double Optin Date, Lead source, Lead Source detail, Industry, Subject, Owner, Last Contacted Date, Source Campaign Business Phone, Street Address 1, Zip/Postal Code |
Direct marketing activity |
until withdraw Wacom account |
Hosting Providers •Amazon Web Services (US) •Amazon Web Services (GR) •Amazon Web Services (IR) •Flexential (US) Sub-Processors for Optional Functionality •OktoPost Advanced Social Module (US) •SendGrid Email Sending (US) •NeverBounce List Hygiene (US) •Webbula List Hygiene (US) Affiliates •Act-On Software Limited (UK subsidiary) |
| Affiliate: Wacom Co. Ltd, Japan System: Customer Service Platform Vendor: Zendesk, Inc. Hosting Provider: Zendesk, Inc. Hosting Location: US; Asia Pacific; EU |
Transferred from time to time through IT network if necessary |
Customer Contact details (first name, last name, address, City, state, postal code, country, Wacom ID, Phone number and email, Case details tied to that contact, and RMA details tied to that contact. | To provide cloud-based customer services, helpdesk platform services, and cloud-based customer support, live chat platform services | Until withdraw Wacom account | https://support.zendesk.com/hc/en-us/articles/360022189694-Connect-Subprocessors-and-Subcontractors |
| Affiliate: Wacom Co. Ltd, Japan System: Cloud Storage Vendor: Microsoft Corporation (Azure), European Hosting provider: Microsoft Hosting Location: Amsterdam, Netherlands | Storage of user Created Content; | User created notes stored as ink data, converted text from the ink data, named entiry recognition content. | To provide cross platform synchronization of user content, backup and storage of user created content and exportable formats of user created notes | Until withdrawl of Wacom Account | https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE4qVL2 |
2.Domestic delegation
|
Delegatee Name |
Delegatee’s Purpose of Using the Personal Information |
Details of Sub-Processing |
|
KG INICIS CO., Ltd |
To fulfill product orders, and process payments in connection with our e-commerce services |
https://www.inicis.com/privacy |
|
Kakao Corporation |
To send message via mobile phone for our e-commerce services. |
https://cs.kakao.com/ |
|
Yusen Logistics (Korea) Co.,Ltd. |
To delivery product orders for our e-commerce services. |
https://www.yusen-logistics.com/en/east-asia/korea/company-profile/ko |
|
Ilyang Logistic Co.,Ltd. |
To delivery product orders for our e-commerce services. |
https://www.ilyanglogis.com/ |
|
Logen Co.,Ltd |
To delivery product orders for repair by After Customer Support. |
https://www.ilogen.com/web |
|
Digital Park |
For product installation service. |
Transfer user information by email and phone to visit and installation service. |