Who is responsible for shipping fees on a warranty repair or exchange in North America?

If a product is under warranty, Wacom will cover the return shipping on an item within North America. The customer is responsible for the shipping fees to ship the product to Wacom. If you have any questions, please feel free to contact Wacom Customer Support at 1-855-MY-WACOM (699-2266), or online at Wacom Customer Support.

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