Due to the current situation and for reasons beyond Wacom’s control, it is currently not possible for Wacom to offer online services in Russia. If you are impacted, please visit wacom.ru/support for more information.
✓ Customize settings for Display, Color, Radial Menus, Pen switches and more
✓ Access the User Manual and Important Product Information
✓ Update your Driver/Software/Firmware
✓ Access tutorials
Installing the latest Wacom driver is necessary for your Cintiq Pro to work properly. To update or reinstall the Wacom driver, reference the updates tab of your Wacom Desktop Center.
All Wacom products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. See below for additional tips or please contact your regional Wacom customer service team.