I have received confirmation that my return for refund has been received, when can I expect to receive a credit?
Refunds are processed within 15-20 days from the time Wacom receives a product back for return. It is important that an RMA was created by contacting Wacom Customer Support at 1-855-MY-WACOM (1-855-699-2266), and that the RMA number is clearly written on the outside of the package prior to rerunning the product. Please note that there may be delays in processing returns that do not include an RMA, or do not have one which has been clearly written. Some financial institutions may take longer to reflect a refund, based on their internal policies.