Support your way

Contact Support

Is your pen or touch function no longer working on Mac OS 10.14?
If so, follow the steps listed here to resolve this issue.

Phone Support Hotlines

United States

1-855-699-2266

We are currently available to take your call.

Canada

1-855-699-2266

We are currently available to take your call.

Mexico

1-800-681-1831

We are currently available to take your call.

Peru

0800-55594

We are currently available to take your call.

Colombia

01-800-913-1505

We are currently available to take your call.

Guatemala

502-227-86366

We are currently available to take your call.

Chile

800-914-118

We are currently available to take your call.

Argentina

0800-333-0108

We are currently available to take your call.

Panama

800-0155

We are currently available to take your call.

Ecuador

1-800-000-230

We are currently available to take your call.

Brazil

0-800-591-7022

We are currently available to take your call.

Support Hotlines

Australia

1300 2 WACOM (1300 292 266)
1300 019 334

The call center is currently very busy. Please try again at 17:00.

China

+86 400 810 5460

We are sorry, but the call center is currently closed. Please call back after 12:00.

Hong Kong and Macao

+85 2 2573 1988

We are sorry, but the call center is currently closed. Please call back after 9:00.

India

1800 103 7412
000 800 100 4159

We are sorry, but the call center is currently closed. Please call back after 10:00.

Indonesia

007 803 321 8419
007 803 011 0451

We are sorry, but the call center is currently closed. Please call back after 8:00.

Japan (Japanese Technical Post-Sales)

+81 3 5337 6701
+81 5 7005 6000

We are sorry, but the call center is currently closed. Please call back after 9:00.

Japan (Japanese Pre-Sales)

+81 1 2005 6814

We are sorry, but the call center is currently closed. Please call back after 9:00.

Korea

080 800 1231

We are sorry, but the call center is currently closed. Please call back after 9:00.

Malaysia

1800 812 545
1800 815 612

We are sorry, but the call center is currently closed. Please call back after 9:00.

New Zealand

0800 4 WACOM
(0800 492 266)

We are currently available to take your call.

Philippines

1800 1322 0219
1800 1110 1922

We are sorry, but the call center is currently closed. Please call back after 9:00.

Singapore

800 852 6114
1800 22 WACOM (1800 22 922 66)

We are sorry, but the call center is currently closed. Please call back after 9:00.

Taiwan

0800 500 128

We are sorry, but the call center is currently closed. Please call back after 11:00.

Thailand

1800 012 656
00 1800 12 066 6407

We are sorry, but the call center is currently closed. Please call back after 8:00.

Vietnam

121 020 150
1201 1339

We are sorry, but the call center is currently closed. Please call back after 9:00.

Europe Region Hotlines

Austria

+43 1 790 825 550

We are sorry, but the call center is currently closed. Please call back after 12:00.

Belgium

+32 2 275 06 91

We are sorry, but the call center is currently closed. Please call back after 9:00.

France

+33 1 7020 0070

We are sorry, but the call center is currently closed. Please call back after 9:00.

Germany

+49 69 66 30 82 00

We are sorry, but the call center is currently closed. Please call back after 16:00.

Italy

+39 02 4528 7050

We are sorry, but the call center is currently closed. Please call back after 9:00.

Others

+44 207 949 0392
+49 6966404393

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Russia

+7 4992722061

We are sorry, but the call center is currently closed. Please call back after 11:00.

Spain

+34 91 787 0346

We are sorry, but the call center is currently closed. Please call back after 9:00.

Switzerland

+41 44 212 2818

We are sorry, but the call center is currently closed. Please call back after 12:00.

United Kingdom

+44 207 744 08 31

We are sorry, but the call center is currently closed. Please try again on the next weekday at 8:00.

Online Support Request

Country/Region*
Topic*
Question*
First Name*
Last Name*
Company
Phone
Email*
Language*
Product*
Operating system*
Model number*
Tablet serial number*
Order number
Message* Reason for return*
Back to top
A+ A-