For helpful tutorials, frequently asked questions, or to contact Wacom Customer Support.
For Inquiries regarding electronic signature pads and mobile signature solution to enhance your business workflow.
For inquires regarding software tools to integrate support for Wacom signature pads or pen display into your software developer kits.
If a hardware defect is suspected and it falls within the warranty period of the product, please contact Wacom Customer Care at 855-MY-WACOM (699-2266). Phone contact is preferred, as email is usually not an efficient method for troubleshooting a hardware problem.
A technician will assist you with diagnostic steps to verify the defect and issue a return merchandise authorization (RMA), along with instructions for returning the product to the designated service center.
Important: Your product must be serviced within the region where it was purchased.
Wacom Co., Ltd.
Sumitomo Fudosan Shinjuku Grand Tower 31F,
8-17-1 Nishi-Shinjuku, Shinjuku-ku,
For IR inquiries regarding clerical procedures for stocks.
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