ワコムサポート

お問い合わせフォーム

macOS 10.15 Catalinaをご利用の場合、ペンタブレットを正しく動作させるためにmacOSのセキュリティ設定で変更を加える必要があります。まず以下のFAQをお試しいただき、設定の再確認をしていただけますようにお願いたします。

https://www.wacom.com/ja-jp/support/?&guideId=015-921

ワコム製品に関するご相談やご質問はこちらのお問い合わせフォームから承っております。

弊社営業時間内に、3営業日を目処に、順次回答させていただきます。
弊社休業日のお問い合わせには、翌営業日以降に順次回答いたします。

受け付け順で回答させていただきますので、回答に多少お時間がかかる場合があります。
あらかじめご了承いただきますようよろしくお願いいたします。

なお、製品ご購入後のお問い合わせについては、[お問い合わせ内容]欄に
購入日、購入店、現象発生日、トラブルの内容、すでにお試し頂いた内容などを
できるだけ詳しくご入力頂けますと対応がスムーズになります。

以下のお問い合わせフォームで、「国」からJapanを選択し必要事項を入力してください。

Phone Support Hotlines

United States

1-855-699-2266

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Canada

1-855-699-2266

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Mexico

1-800-681-1831

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Peru

0800-55594

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Colombia

01-800-913-1505

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Guatemala

502-227-86366

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Chile

800-914-118

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Argentina

0800-333-0108

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Panama

800-0155

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Ecuador

1-800-000-230

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Brazil

0-800-591-7022

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Support Hotlines

Australia

1300 2 WACOM (1300 292 266)
1300 019 334

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

China Sunday

+86 400 810 5460

The call center is currently very busy. Please try again at 9:00.

Hong Kong and Macao

+85 2 2573 1988

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

India

1800 103 7412
000 800 100 4159

We are sorry, but the call center is currently closed. Please try again on the next weekday at 10:00.

Indonesia

007 803 321 8419

We are sorry, but the call center is currently closed. Please try again on the next weekday at 10:00.

Japan (Japanese Technical Post-Sales)

+81 3 5337 6701
+81 5 7005 6000

The call center is currently very busy. Please try again at 9:00.

Japan (Japanese Pre-Sales)

+81 1 2005 6814

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Korea

080 800 1231

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Malaysia

1800 812 545

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

New Zealand

0800 4 WACOM
(0800 492 266)

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Philippines

1800 1322 0219

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Singapore

800 852 6114

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Taiwan

0800 500 128

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Thailand

1800 012 656

We are sorry, but the call center is currently closed. Please try again on the next weekday at 10:00.

Vietnam

121 020 150

We are sorry, but the call center is currently closed. Please try again on the next weekday at 10:00.

Europe Region Hotlines

Austria

+43 1 790 825 550

We are sorry, but the call center is currently closed. Please try again on the next weekday at 12:00.

Belgium

+32 2 275 06 91

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

France

+33 1 7020 0070

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Germany

+49 69 66 30 82 00

We are sorry, but the call center is currently closed. Please try again on the next weekday at 16:00.

Italy

+39 02 4528 7050

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Others

+44 207 949 0392
+49 6966404393

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Russia

+7 4992722061

We are sorry, but the call center is currently closed. Please try again on the next weekday at 11:00.

Spain

+34 91 787 0346

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

Switzerland

+41 44 212 2818

We are sorry, but the call center is currently closed. Please try again on the next weekday at 12:00.

United Kingdom

+44 207 744 08 31

We are sorry, but the call center is currently closed. Please try again on the next weekday at 8:00.

Netherlands

+31 20 517 4705

We are sorry, but the call center is currently closed. Please try again on the next weekday at 9:00.

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