The “One by Wacom with Concepts (3 months)” promotion

The “One by Wacom with Concepts (3 months)” promotion

These terms and conditions apply to the purchase of a new One by Wacom (“Product”) in Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Island, Liechtenstein, Switzerland, Russia, Kazakhstan, Ukraine, Israel, Kuwait, Saudi Arabia, Turkey, UAE, Namibia, South Africa, Uzbekistan, Albania, Bahrain, Botswana, Egypt, Jordan, Kenya, Lebanon, Macedonia, Moldova, Morocco, Nigeria, Qatar, Oman, Serbia, Tunisia, Belarus, Azerbaijan, Armenia, Turkmenistan, Tajikistan, Kyrgyzstan and Georgia (“Region”) within the “One by Wacom with Concepts (3 months)” promotion ("Promotion") offered by Wacom Europe GmbH, Zollhoff 11-15, 40221 Düsseldorf, Germany ("Wacom").

The Promotion is open to all End Users ("End User" or "you") whose place of residence is in the Region and who purchase a Product in the Region between April 1st, 2023 and April 15th, 2024 (“Purchase Period”).

When purchasing an above-mentioned Product within the Purchase Period and fulfilling the following conditions, you as the customer acquire the right to receive the following extra ("Extra"):

Concepts (3 months) from TopHatch, Inc. ( with a 3-months license.

After the 3-months period (“Promotion Period”) granted as part of the Promotion, the software will inform the End User on the end of the Promotion Period.

At this point, the End User is free to choose an extension of their license by purchasing a new perpetual license from TopHatch, Inc.

After the trial period is over, the User will be notified in the app that the trial is over and taken to the in-app-store where they can proceed to purchase a license. Otherwise, the software will automatically stop working.

Concepts (3 months) is available in English, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese.

How do I participate?

You need to register your new One by Wacom with Wacom at to get your Extra.

The registration must be completed between April 1st, 2023 and April 30th, 2024 ("Registration Period"). The registration requires the specification of the following personal data: First and last name, country, a valid email address and the Wacom product serial number (normally detected automatically).

When the registration has been properly completed within the Registration Period, you will receive an email confirmation with further information regarding where to find your registration credentials in your Wacom account (

You will also find your software release code for activating the Extra and a link where you can download Concepts (3 months) in the section “Offer” of your Wacom account (

After collecting your Concepts (3 months) in the “Offer” section, it will be necessary to click on the “Redeem” button to unlock the 3-month license of Concepts (3 months).

After clicking on the “Start Now” button, the User and the unique registration code is sent to the partner site to redeem the code; thus, the coupon code is applied automatically.

During the registration with Concepts (3 months), you are prompted to create an account at the software partner account site and will be required to enter name, address and email address or, if applicable, sign into an existing account. After successful account creation / login, the trial coupon gets redeemed and the trial starts.

The User is directed to download & install software from the Microsoft Store. The User will sign in the app using the account credentials used in the previous steps.

By using Concepts (3 months), you automatically accept the Terms of Service and Privacy Policy. 

Software trial, support and conversion is managed by the Partner.

The software release code must be redeemed by April 30th, 2024 ("Redemption Period") to qualify for the Extra.

The payment in cash or combinations with other discounts or credits is not possible.

If you have problems registering or have not received confirmation of registration, even though you have met all conditions, please contact us via the contact form or at one of the listed telephone numbers that can be found at:


The codes mentioned can only be used in the specified way. Requests for code redemption are permitted only if you have complied with the stated periods – the Purchase Period, the Registration Period and the Redemption Period. If, contrary to our expectations, you decide to return your Wacom product, then you also lose any claim to the Extra, which we have granted you in the context of the Promotion and must therefore return or delete it without being asked.

The Promotion is expressly not for the purchase of used products.

Unless you have consented to any other use of your information, Wacom will use the personal information you provide in accordance with the relevant privacy laws and our Privacy Policy – – solely for the purpose of conducting our Promotion and of promotions related to the purchase of Wacom products.

Wacom assumes no responsibility or liability for late or erroneous registrations by the End Customer, for lost coupons and codes, or for the improper redemption of coupons and codes, whether for technical or personal reasons, unless the reasons are attributable solely to Wacom.

The Extra and its execution are subject exclusively to the relevant conditions of the supplier (TopHatch,  Inc.). To the extent permitted by law, Wacom assumes no responsibility or liability for the supplier’s products or services.

Wacom reserves the right to unilaterally terminate and/or modify the Promotion.

In the event of misuse of the Promotion by the End User, Wacom reserves the right to claim damages from the End User.

Should any provision of the Promotion or these Terms be or become invalid in whole or in part, the validity of the remaining terms shall remain hereby unaffected. In case of the ineffective condition, a condition shall then apply that is legally permissible and that comes as close as possible to the desired effect of the ineffective condition.

The Promotion is subject to the laws of the Federal Republic of Germany.

For questions related to this promotion, please contact:

Wacom Europe GmbH, Zollhof 11-15, 40221 Düsseldorf, Germany

using the contact form, or the telephone number given here:

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