Financial services providers want to streamline their processes. But they also want to retain the human touch that customers value when making important financial decisions in person. Wacom solutions enable this by:

• Accurately replicating traditional pen and paper signatures, with the added benefit of a completely digital process.
• Saving time and paper costs by eliminating the need to print, scan, and retrieve paper.
• Freeing staff to engage more directly with customers during the transaction.

Financial services firms need to ensure customer agreements are legally binding, prevent imposters from attempting to commit fraud, and identify signature anomalies after the fact. So, how do you recognize someone trying to forge or disguise a signature in real time, or spot fake signatures amongst genuine ones?

Wacom Ink SDK for verification helps bank clerks confirm the identity of customers in real time. It also supports anti-fraud teams spot signature anomalies over time during their investigations.

Specifically, the SDK:

• Compares new or suspicious handwritten signatures with known genuine examples in real-time or as part of a forensic examination process.
• Provides an immediate acceptance or rejection notification.
• Is the most accurate, secure and cost-effective solution available.
• Does not store any signature data, eliminating compliance concerns.

For a more immersive and intuitive employee and customer experience when completing complex forms, Wacom solutions for financial services enable:

• Digital writing, annotating, marking up, and highlighting of loan applications or agreements using the pen directly on the screen, as on paper.
• Collaborative completion of forms or documents between employees and customers, including the signing ceremony.
• A streamlined, digital approval process with no paper required.

Ease of use is critical at self-service kiosks to maximize customer satisfaction. Wacom solutions for financial services help by:

• Making it easy for banks to integrate Wacom devices into their service kiosks
• Enabling familiar yet digital signing opportunities for common kiosk transactions.

When signatures are required for payment of insurance claims or settlements, Wacom solutions for financial services enable providers to:

• Replace slow and time-consuming processing of paper documents.
• Enable efficient form completion at counters and desks in offices, as well as in the field.
• Provide a more immersive and intuitive experience when completing digital forms, by completing and approving them using a digital pen directly on the screen
• Allow policyholders to view the full document that they can annotate and sign using digital ink.