Last Updated: January 1, 2020
In 2018, the state of California enacted the California Consumer Privacy Act (“CCPA”), which affords certain rights for California residents. This section specifically addresses the rights of California residents under the CCPA.
As explained above in Sections 4 and 5, we collect a variety of categories of information in connection with providing the Services. We explain these categories again, specifically in the context of the CCPA. In providing the Services, we collect the following categories of personal information: an individual consumer’s name, postal or mailing address, Internet Protocol (IP) address, unique personal identifier or online identifier, email address, account name, telephone number, bank account number, credit card number, debit card number, or other financial account information provided.
As explained above, we collect personal information from consumers themselves, directly via our website, interactions with our company personnel, and through social media, and, in some cases, from service providers such as payment processors.
As explained in greater detail above in Section 6, we use personal information collected for a wide variety of business purposes:
• to provide and manage the Services, ensure the quality and security of the Services, communicate with consumers about our Services, and fulfill any contractual obligations we have with consumers;
• to facilitate the establishment and use of consumer’s individual Wacom accounts they create for themselves. personal information to verify your identity and manage access to your Wacom account;
• to facilitate your participation on our online forums such as user groups and bulletin boards or in live or online events such as training seminars or conferences;
• for analytics purposes and to operate, maintain and improve the Services;
• to market the Services and gather additional information regarding the Services;
• to create new products and services;
• to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity on or relating to our Services; and
• when necessary, to meet legal requirements, such as legally mandated reporting, subpoenas, court orders, or other legal process requirements.
We disclose your personal information for a business purpose or purposes to the following categories of third parties:
• Service providers, as explained in Sections 4, 5, 6, and 8, above, and with Affiliates.
We do not engage in transactions by which we provide a consumer’s personal information to other parties in exchange for financial payment. But the CCPA broadly defines “sale” to include transfers of information that do not necessarily involve monetary payment. With this broad definition in mind, we note again that the companies that provide cookies and similar technologies used in our website have access to and might use the Usage Information gathered through these technologies, which might include an individual consumer’s IP address. Such uses might include targeted advertising information based on individual internet activity and interests, improvement of the Services through website usage or data analytics, as well as the development of these companies’ capabilities outside of the services provided to us. It is possible some of the businesses providing services to us might share Usage Information with their business partners. In addition, some companies that provide services to us might need to access to and use customer information as part of providing services to us, and these same companies might use this information for the development of their own business capabilities, not solely for the delivery of services to us.
To notify us of your desire to restrict the use of your personal information by third parties, click the link below and provide the information required in the webform:
If you believe you have questions about your request through this webform or want to make a request that you believe the webform does not address, please contact us and submit your request by emailing us at email@example.com or calling toll free at 1-855-669-2266.
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
i. Access to Specific Information.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Consumer Rights, below), we will disclose to you:
• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you.
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
o sales, identifying the personal information categories that each category of recipient purchased; and
o disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
ii. Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Consumer Rights, below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
iii. The Right to Opt-Out – The Right to Opt Out of Sale of Personal Information
You have the right to opt out of any sale of your information to a third party, i.e., to prevent a transfer of information to a third party that is not restricted in certain ways from making use of the information. As we explained above, some of the companies that provide cookies and similar technology might use Usage Information for development of their own products and services, including potentially the sharing of information with others. You can exercise your right to opt out of the transfer of your information by clicking on the link below and entering the information required.
iv. Exercising Consumer Rights
To exercise the rights described above, please submit a verifiable consumer request to us by one of the following methods:
• Emailing us at firstname.lastname@example.org;
• Calling us toll free at 1-855-669-2266; or
• Submitting a request through our webform accessible here.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
To verify the identity of an individual making a request, a two-step process will need to be completed. A verifiable consumer request must:
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
• Separately provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
iv. Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will cover only the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising your CCPA rights. Unless permitted by the CCPA, we will not:
• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. However, we do not currently provide any financial incentives.
We have not shared any personal information with other companies for their direct marketing use within the immediately preceding calendar year. Accordingly, California’s “Shine the Light” law, Cal. Civil Code § 1798.83 to § 1798.84, does not apply to us and we have not established any mechanism for you to request information on our sharing of information for third parties’ marketing purposes.