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Welcome to the Getting Started page Intuos

Thank you for your recent purchase of an Intuos tablet and welcome to the Wacom family. To get you up and running, we offer you free valuable software, as well as installation videos, webinars, blogs and software tutorials. Wacom also has a wide range of product accessories for your Intuos tablet. And if you need more help, you can contact one of our customer care representatives who are happy to assist you.

Find out more about Intuos

Download your driver

Installing the software driver is necessary for your Wacom product to work properly. If you have not done so already, please download and install the correct software driver. Be sure to come back to this page for additional help in getting started with your product.

Download now ::before ::after

Free Bundled Software, Services and Trainings

To get you started, Wacom provides you with free creative software and offers. Register and download the free software here that comes with your product. Software bundles differ by model.

Intuos Art with Corel Painter Essentials

Intuos Art with
Corel Painter Essentials

Easy to learn and powerful painting software for any skill level from hobbyists and digital artists.

Intuos Draw with ArtRage Lite

Intuos Draw with
ArtRage Lite

Natural painting and drawing tools in an easy to use, stylish environment.

Clip Studio Paint Pro and Smith Micro Anime Studio

Intuos Comic with Clip Studio Paint Pro and Smith Micro Anime Studio™

Easily create your own professional comics and manga from start to finish.

Intuos Photo

Intuos Photo with PaintShop® Pro X8 (Win), Wacom Creative Kit by Macphun* (Mac) & Corel® Aftershot® Pro 2 (Win & Mac)

Edit, enhance and perfect your digital pictures with tools and features that make it easy.

ZBrush Photo

Intuos 3D with ZBrushCore®

Shape and paint your 3D characters, models, toys, or jewelry, with the leading 3D-Sculpting/Digital-Clay application in a new, powerful and easy-to-learn format

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Free 30-day Membership from or video2brain

Make the most of your software and Wacom creative display with a FREE 30-day membership from, an online training library offering thousands of English expert-taught training videos in software, creative and business skills. For Spanish, French or German training libraries, video2brain also offers a FREE 30-day membership.

We also offer many other services to bring your creativity to life.

Register your Intuos to take advantage of Service Offers for your region ::before ::after


Help Guides

Please refer to the Quick Start Guide provided in the product box for descriptions of the parts and components for your Intuos tablet and instructions for setup. Help topics will help you make the best use of your Intuos tablet. You can access Help by pressing the ? icon located on the bottom right corner of the Wacom Tablet Properties in your driver, or from the Help & Support section of the Wacom Desktop Center.

Intuos Users Manual ::before ::after

wacom marketplace

Find more software and services to free your inspiration. The Wacom Marketplace, a new dedicated for creative software and services.

Many tools, all in one place

One account for all services

Free trials for most solutions

Go to the Wacom Marketplace


The Intuos product line is designed for people who want to express themselves by creating art on computers. Use the Intuos to sketch or paint, create comics, scrapbook or decorate photos. The possibilities are endless. Intuos is fun to use and will bring your creativity to the next level.
These beautiful and slim Intuos pen tablets come in a updated design with two sizes. The pressure-sensitive pens offer proven Wacom pen technology, and two customizable side switches. The durable paper-like surface provides a natural feel when drawing or painting. Updated design of the four ExpressKeys that recognize the software used and offer ideal settings. All Intuos tablets work with the Wacom Wireless Accessory Kit. Otherwise, a detachable USB cable provides reliable and simple connectivity.
Choosing the right size tablet is a personal choice depending how you plan to use it. The most popular size is medium which offers more space to draw freehand lines. Those with limited space or that need a tablet for mobile use may prefer the small one.
Multi-touch improves the workflow mainly by enhancing the ease of navigation. We’re seeing customers use it in ways they never expected as part of the creative process. The precision and control of the pen combined with the natural and intuitive nature of touch is powerful and will drive richer experiences and results
Pen and touch work in an exclusive mode (non-simultaneous) only. Thus customers can either use gestures or the pen, but not both at once. The tablet recognizes when the pen is in its reach and pen input overrides touch input. The tablet is designed this way so customers don’t accidentally execute a gesture while using the pen.
By pressing one of the four ExpressKeys, a heads up display immediately appears on the screen showing all of the ExpressKey settings. The settings are application-specific and can be customized for any application.

Intuos includes various software offerings. More details are available here.

The Software Bundle Download Key is located on the side of the packaging, along with the model and serial number for the tablet.
On the Top of the tablet on the right side is a physical Touch Toggle switch, to toggle the touch feature on and off.
The grid on the surface of the tablet displays the active area for the pen, this is the area where your pen will function on the tablet.

The Nibs are stored inside the tablet. To access the Nibs, simply slide off the removable panel on the back of the tablet, the nibs are stored in the middle of the tablet next to the Nib extractor.

To remove a nib, first remove the back panel from the tablet. Next to the stored nibs you will find the Nib Extractor. Simply inset the pen tip in to the Extractor and lightly tilt the pen to make a firm grip. Slowly pull the pen away from the tablet allowing the nib to freely exit the pen. Then remove the old nib from the tablet and discard. Retrieving one of the stored nibs, slide the nib into the pen gently until it is seated in the pen.
The Model number and Serial number for the tablet are located on the back of the tablet under the removable tab. Simply slide open the removable tab, the numbers are located under the barcode.
The tablet has a built in Kensington locking port on the tablet. This is often helpful in classrooms when wanting to secure the tablet to a desk.
No, the pen included with the Intuos tablets does not have a built-in eraser.
For Intuos, there is a range of accessories available including the Wireless Accessory Kit and replacement nibs. Additional accessories will be available later in 2015 including carrying cases, a personalization kit, and pens.
With a Wacom Wireless Accessory kit you can conveniently work wirelessly without the clutter of cables. It consists of three parts: the wireless module, a rechargeable battery and a wireless USB receiver. All Intuos, Intuos Pro and Bamboo 3rd generation products except the Bamboo Pen Small are compatible.
The Wireless Accessory Kit uses RF technology with 2.4 GHz ISM band and GFSK modulation. RF technology offers a number of advantages: it is compatible with most computers, quickly pairs with the computer and has very good performance with little power consumption.
Battery operation time depends on the actual Intuos product, applications and the intensity of use. Under normal use, the battery lasts for 5 days on average. Battery operating hours for the Intuos Pen & Touch small are around 15 hours, for the Intuos Pen & Touch medium around 10 hours.
In only 3.5 hours the battery charges up to 85% of the full capacity. To fully recharge from 0%, it takes less than 6 hours.
Yes. When the USB cable is connected, the wireless mode is switched off, the battery starts to recharge and the tablet works in USB connection mode.
Yes. Standard USB wall chargers with 5 Volt output can be used. The USB cable which is shipped with Intuos should be used to connect the tablet with the USB wall charger. Intuos remains fully functional in wireless mode then.
No, the new line of Intuos tablets uses a different pen technology, which is not compatible with previous generations of Intuos pens.
The tablet driver may not be installed properly. You will only be able to use the pen tip to move the screen cursor and click with the pen tip. For tablet models that combine pen input and touch, basic touch movement will continue to be recognized, but other actions and gestures will not. Install (or reinstall) the driver software for the tablet.
Some applications require that you turn on the pressure capabilities within the application or the selected tool before the pen will respond as a pressure-sensitive tool. Verify that your application supports pressure sensitivity.
Try adjusting the Tip Feel to a lighter setting. This adjustment can be found within the Wacom Tablet Properties.

Be sure you are quickly tapping the tablet twice in the same place on the tablet active area. Wacom recommends using the side switch to double-click. You can also open the Wacom Tablet Properties and navigate to the Pen tab. Try increasing the Tip Double Click Distance, or using a lighter Tip Feel.

If you hold your fingers too close together, the tablet may not recognize them as being separate. Try moving your fingers a little further apart, at least 25 mm (1 inch).

Customer Support – Need Help Getting Started?

Go to support


Wireless Accessory Kit

Connect your Wacom pen tablet to your computer wirelessly with the Wireless Accessory Kit.

Wireless Accessory Kit Battery

A replacement battery for the Wacom Wireless Accessory Kit.

Pressure Pen with Eraser

Standard Nibs

5-pack of standard, replacement nibs that can be used with most Wacom pens.

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