Getting started with your Wacom Cintiq Pro 27 on Windows

If you have another Wacom Cintiq Pro model, please see here.


Watch this video or follow the 3 steps below.

Setting up your Wacom Cintiq Pro 27

1. Connect

Connect your device to your computer, and turn the power on.

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2. Install

Download and install the latest driver. Follow the instructions on screen and restart your PC. 

Download driver

3. Register device

Create a Wacom ID or sign-in and register your device to get your included software.

Learn more about software
WCP27 with stand

Attach the Wacom Cintiq Pro 27 Stand*

The Wacom Cintiq Pro 27 requires a stand. You can attach the Wacom Cintiq Pro 27 Stand or another stand that meets with the VESA standard (100 x 100 mm).

*The Wacom Cintiq Pro 27 Stand is sold separately.

How to setup Wacom Cintiq Pro Stand

Manage your Wacom Cintiq Pro 27 with Wacom Center

Personalize settings for your pen and device
Register your device with Wacom ID to access software offers
View tutorial videos for easy learning
Update your driver or firmware
Set up on-screen shortcuts to optimize your workflow
Access User Help, Important Product Information and Support


Get complimentary software offers with every Cintiq Pro




Unleash your inner artist with Clip Studio Paint EX

The premier painting tool - ideal for any way you express your creativity, be it through illustration, comic, webtoon, or animation. Draw out your infinite creative potential with a wealth of features to help you get the most out of your process in a true-to-life painting experience. Hone your skills on the Wacom Cintiq Pro, with up to 6 free months of Clip Studio Paint EX.


Limited time software offer

MASV

Redeem 3 free months (or 250 GB) of lightning fast file transfer. MASV is the fastest and most reliable way for video and creative pros to transfer large, time-critical files. You can send files to desired recipients or use MASV portals so clients or partners can transfer files to you. It's simple user interface makes it easy for anyone to use.

 

Shapr3D

Go from idea to 3D prototyping in minutes, create anywhere, and export manufacturable models with Shapr3D. Compatible with all major desktop CAD software, Shapr3D makes design approachable and accessible*.

*To get your 3-months complimentary software you need to sign-in or create a Wacom ID with your personal data and register your device. To begin using Shapr3D software after installation, registration with Shapr3D is required.


 


Bluescape

Bluescape is the platform for creative collaboration. Streamline workflows with all your ideas, assets, iterations, and entire projects into one virtual workspace. Reduce meetings and finish projects faster in a secure platform* trusted by Fortune 100 companies and the world’s largest movie studios.

*To get your 3-months complimentary access you need to sign-in or create a Wacom ID with your personal data and register your device. To begin using Bluescape, registration with Bluescape is required.



Recommendations and guidelines for cleaning your Wacom product

All Wacom products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. See below for additional tips or please contact your regional Wacom customer service team.

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Accessories

Wacom Cintiq Pro 27 Stand

Fully adjustable to find your optimum working angle.

Wacom Flex Arm Adapter

Update your Wacom Flex Arm for use with your Cintiq Pro.

Wacom Pro Pen 3

The Wacom Pen precision you'd expect.  With customizable weight, grip thickness, pen buttons and center of gravity, find the balance that suits your style. 

Wacom Pro Pen 3 Tray

Keeps your pen ready to use and safe while storing your extra nibs and grips. Easily attaches to your Cintiq Pro 27

Wacom Pro Pen 3 Straight Grip

Straight grip replacement for your Wacom Pro Pen 3 (ACP50000DZ)

Wacom Pro Pen 3 Flare Grip

Flare grip replacement for your Wacom Pro Pen 3 (ACP50000DZ)

Wacom Pro Pen 3 Standard Nibs 5pc

Standard nib replacements for your Wacom Pro Pen 3 (ACP50000DZ) 5pc

Wacom Pro Pen 3 Felt Nibs 10pc

Felt nib replacements for your Wacom Pro Pen 3 (ACP50000DZ) 10pc

ExpressKey™ Remote

Save time on common creative tasks with the ExpressKey™ Remote's set of 17 customizable buttons and Touch Ring.

Wacom Color Manager

Wacom Color Manager gives you precision color calibration, better image quality and improved uniformity across your entire workflow.

Wacom Drawing Glove

Our eco-friendly glove prevents smudges on your Wacom display or tablet surface.

Wacom Cintiq Pro 27 Extension Table

Gives a home to your favorite tools like keyboard or smartphones. Easily attaches to your Cintiq Pro 27.

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