Cintiq13

Cintiq13 Welcome

Thank you for your recent purchase of a Cintiq 13HD pen or Cintiq 13HD pen & touch display and welcome to the Wacom family. To get you up and running, we offer you free valuable software, as well as installation videos, webinars, blogs and software tutorials. Wacom also has a wide range of product accessories for your Cintiq 13HD. And if you need more help, you can contact one of our customer care representatives who are happy to assist you.

Find out more about Cintiq 13HD ::before ::after

Download

Download your driver

Installing the software driver is necessary for your Wacom product to work properly. If you have not done so already, please download and install the correct software driver. Be sure to come back to this page for additional help in getting started with your product.

Download now ::before ::after

Videos to help you get started

Tutorials on popular software applications will help you get the most from your new creative tablet and software. Check out these popular ones highlighting various techniques to get you started.

Help

Help Guides

Please refer to the printed Quick Start Guide provided in the product box for descriptions of the parts and components for your Cintiq 13HD and instructions for setup. Help topics will help you make the best use of your Cintiq. You can access Help by pressing the ? icon located on the bottom right corner of the Wacom Tablet Properties in your driver, or from the Help & Support section of the Wacom Desktop Center.

Cintiq 13HD Users Manual ::before ::after

FAQs

There are many benefits of these Wacom displays including:

  • Highly intuitive and ergonomic experience 
  • Natural, direct on-screen drawing
  • Time-saving
  • Wide screen LCD displays and up to 4K resolution
  • Best in class pen experience
  • Best quality IPS LCD panels for wide viewing angles and no color shifting
  • Great color accuracy and wide color gamut coverage
  • Workflow advantages with optional user-assignable ExpressKey Remote with Touch Ring and radial menus
  • Simultaneous pen and multi-touch for new possibilities in the digital workflow

To provide the tools that creative professionals need, there are a variety of products in the Wacom Cintiq line that enable customers to work naturally and intuitively directly on screen. Each comes complete with either a Wacom Pro pen and stand or Wacom Pro Pen 2 and pen stand, replaceable nibs, power supply, cables and Quick start guide:

  • Cintiq 27QHD touch (DTH-2700): Wacom’s flagship product designed to provide the total creative experience with simultaneous pen and multi-touch control, and high-end professional color performance.
  • Cintiq 27QHD (DTK-2700): Wacom’s flagship product designed to provide the total creative experience with pen control, and high-end professional color performance.
  • Cintiq 22HD (DTK-2200): replaced the Cintiq 21UX (DTK2100) with the traditional Cintiq experience and a full HD resolution display.
  • Wacom Cintiq Pro 16 (DTH-1620): for those that want a total creative experience with simultaneous pen and multi-touch control on a compact, slim, designed canvas with 16-inch 4K rich color display, new Pro Pen 2, USB-C ports, Wacom Link, Pen stand, cables and optional ExpressKey Remote and Wacom stand.
  • Wacom Cintiq Pro 13 (DTH-1320): for those that want a total creative experience with simultaneous pen and multi-touch control on a compact, slim, designed canvas with rich color display, new Pro Pen 2, USB-C ports, Wacom Link, Pen stand, cables and optional ExpressKey Remote and Wacom stand.
  • Cintiq 13HD (DTK-1301): The compact slim design of the Cintiq 13HD features a high resolution 13.3” high definition display, Pro Pen and case, ExpressKeys and Rocker Ring, plus the Cintiq Adjustable stand.
  • For PC: Windows® 7 SP1 or later 
  • For Mac: macOS® 10.10 or later
  • Intel® processor
  • USB-C port for optimum performance (or a Mini DisplayPort and standard USB-A port to use the included Wacom Link adapter)
  • Internet access
  • For computers with USB-C port:  

    1. Place your Wacom Cintiq Pro in the position in which you intend to use it
    2. Connect the Power Adapter to a wall socket, then plug the USB-C connector on the AC Adapter to any of the Wacom Cintiq Pro's USB-C ports.
    3. Connect the supplied USB-C cable to any of the USB-C ports on the Wacom Cintiq Pro.
    4. Connect the other end of the USB-C cable to the USB-C port on your computer.
    5. Power on the Wacom Cintiq Pro by pressing the power button for 2 seconds.

     

    For computers with Mini DisplayPort and standard USB-A ports:

    1. Place your Wacom Cintiq Pro in the position in which you intend to use it
    2. Connect the Power Adapter to a wall socket, then plug the USB-C connector on the AC Adapter to any of the Wacom Cintiq Pro's USB-C ports.
    3. Connect the supplied USB-C cable to any of the USB-C ports on the Wacom Cintiq Pro.
    4. Connect the other end of the USB-C cable to the USB-C port on the Wacom Link.
    5. Connect the supplied Mini DisplayPort to Mini DisplayPort, and USB-A to USB-A cable to the Wacom Link adapter.
    6. Connect the other end of the Mini DisplayPort and USB-A cables to your computer.
    7. Power on the Wacom Cintiq Pro by pressing the power button for 2 seconds.

Due to the power requirements of the Wacom Cintiq Pro, the USB-C 48W Wacom AC Power Adapter supplied with your Wacom Cintiq Pro is required to power the creative pen and touch display. You can also power peripherals up to 5V, 1.5A that are plugged into the Wacom Cintiq Pro.

The AC Power Adapter can be connected to any of the USB-C ports on the Wacom Cintiq Pro. All USB-C ports provide the same functionality, including video, data and power input. 

The two stand slots located on the bottom of Cintiq Pro are designed for you to attach the optional adjustable Wacom Stand. The Wacom Stand offers more angles in addition to the built-in legs on your Wacom Cintiq Pro.

The Wacom Stand stand will be coming soon.  Please visit www.wacom.com for product announcements and launch information.

Yes. To maintain the Wacom Cintiq Pro's slim and light design, we have optimized the display with a Kensington® MiniSaver™ Mobile Lock Slot security slot. You can find more information on these locks from the Kensington website. 

You can find drivers for your Wacom Cintiq Pro by going to the Wacom Cintiq Pro Getting Started Page via wacom.com/start, or visit wacom.com/support to download the latest driver. We recommend you keep your driver up to date by downloading from the Wacom website or check your Wacom Desktop Center for driver update notices.

Support

Customer Support

Need help getting started with your Wacom? Contact our support team here or call: 1-855-MY-WACOM (699-2266)
Monday - Friday 6am to 6pm (Pacific Time)

Accessories

Grip Pen

The standard-issue pen of Intuos and Cintiq products features a cushioned grip, a customizable side-switch for shortcuts and modifiers, and pressure-sensitive pen tip and eraser.

Airbrush Pen

A true digital airbrush, this pressure-sensitive pen provides realistic replication of ink application, spray distance and tilt angle.

Art Pen

Wacom’s Art Pen replicates the feel and experience of using a traditional felt marker, but with the advantages of working digitally.

Classic Pen

The Classic Pen offers all the same features as Wacom’s Grip Pen, but in a slimmer profile, without a rubberized grip.

Intuos Pen Black Nib Set

5-pack of black, hard plastic nibs that can be used with most Wacom pens.

Professional Pen Nibs

5-pack of black replacement nibs designed for use with Intuos and Cintiq products.

Chisel Felt Nibs

This 5-pack of chisel-shaped nibs, designed for use with the Art Pen, create a calligraphic effect.

Stroke Nibs

This 5-pack of gray, stroke nibs offers dual springs to provide a brush-like feel.

Standard Nibs

5-pack of standard, replacement nibs that can be used with most Wacom pens.

Standard Pen Grip

2-pack of standard replacement grips for the Wacom Grip Pen.

Pen Grip Without Switch Hole

2-pack of standard-style grips for the Wacom Grip Pen, for use without the side switch.

Wide Bodied Pen Grip

2-pack of wide bodied grips for the Wacom Grip Pen, for use without the side switch.

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