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詳細瞭解我們的有限保固規定。

How long is the warranty for Wacom products in Central & South America*?

Wacom warrants the product to the original consumer purchaser of a new product, except for the software and consumable items such as the pen nibs, to be free from defects in materials and workmanship under normal use and service. For One by Wacom, Wacom One, Wacom Intuos, Wacom Cintiq, and Wacom MobileStudio Pro this is for a period of one (1) year from the date of original retail purchase, as evidenced by a copy of the receipt and registration with Wacom. For Wacom Cintiq Pro and Wacom Intuos Pro, this period is two (2) years. For Wacom Cintiq Pro and Wacom Intuos Pro, this period is two (2) years. For product specific details, please click here.

*Countries
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama.

Wacom Cintiq 16 & 22

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Wacom Intuos Pro

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Wacom MobileStudio Pro

Wacom Cintiq Pro

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Wacom翻新

Wacom翻新裝置是二手Wacom產品,在出售之前已經過Wacom的標準翻新流程。Wacom的標準翻新流程包括檢查、清潔和針對任何技術問題的維修(僅部分翻新裝置是因技術問題被退貨),以確保裝置符合Wacom嚴格的品質標準。只有滿足最終品質保證檢查的裝置才能作為Wacom翻新裝置出售。但是,Wacom翻新裝置可能會出現輕微磨損跡象,並且可能没有原始包裝。

Wacom針對Wacom翻新裝置的有限廠商保固責任期為1年。產品適用退貨政策。

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