Public sector / Government

Cost-effective citizen services

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Government and public sector organizations use Wacom solutions to streamline citizen services and other functions, increasing efficiency and improving the customer experience.

Improve the citizen experience

Government departments and other public sector organizations can make dramatic cost savings and improve customer service by digitizing their paper-heavy workflows.

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How Wacom helps

Wacom solutions for government and the public sector help improve service efficiency by enabling the digitization of hundreds of thousands of forms and signatures with robust, reliable hardware. Wacom’s low or zero maintenance devices also help maximize the return on tight public sector budgets. Finally, Wacom products ensure a familiar form completion and signing experience for citizens, even if they have limited experience with technology.

Government Use Cases

Government Services

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The future of government processes is digital. But citizens want to deal with a real person when it comes to important issues. Wacom technologies bridge this digital/human divide.

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Eliminate unnecessary paperwork

From driving license applications to complaint forms, public sector organizations all over the world are replacing paper-based workflows with digital equivalents. Wacom solutions for government and the public sector help by:

  • Enabling forms to be completed and signed digitally and cost-effectively using robust, low maintenance Wacom signature pads and pen displays.
  • Shortening wait times for citizens by accelerating in-person form completion.
  • Saving money on paper and ink, sometimes enabling the complete elimination of printers and associated supplies.
  • Eliminating the cost of document storage, archiving and secure destruction.
  • Ensuring digital capture of high resolution, biometrically accurate signatures for passports and ID cards.
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Høje-Taastrup
Denmark

Discover how this Danish local authority has digitized its passport and driving license application procedures using Wacom signature pads.

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These are the Wacom product categories typically relevant for this use case. Click on a link to learn more.

“The Wacom STU device allows us to display all the information in a compact way.”

Peer Anker Hansen, Head of Citizen Services, Høje-Taastrup

Emergency Services

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A rapid response to accidents and other dangerous situations can be a matter of life or death. Wacom technologies help accelerate the processes that support emergency service professionals.

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Enable rapid emergency response

When you’re trying to save lives, every second counts. Emergency response command centers need ways of accelerating the relay of vital information to resources in the field. Wacom solutions for government and the public sector help by:

  • Enabling users to enter crucial data more quickly using a Wacom digital pen display.
  • Allowing staff to easily add electronic handwritten drawings and notes to help explain the specific details of emergency situations.
  • Ensuring reliability thanks to Wacom’s patented battery-free and wireless pen design, and scratch-resistant pen display surfaces.
  • Connecting the pen display to any existing computer system, so that it operates just like an external monitor.
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These are the Wacom product categories typically relevant for this use case. Click on a link to learn more.


Police Documents

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Police officers always want to spend more time policing and less time on paperwork. Wacom technologies help them do just that.

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Increase police work efficiency

Too much paperwork makes the already difficult job of policing even harder. Wacom solutions for the public sector help accelerate processes by:

  • Enabling police force staff to complete forms faster digitally.
  • Allowing citizens to provide signatures and complete forms quickly and easily.
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These are the Wacom product categories typically relevant for this use case. Click on a link to learn more.

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