Financial Services

Big financial decisions

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Financial Services providers use Wacom solutions to help secure legally-binding agreements from customers for everything from account opening, to credit agreements.

Supporting significant commitments

Modern banks, insurance firms, securities companies and other financial service providers need to put customers at ease when making important commitments such as mortgages, credit agreements, and loans.

But they also need to streamline their processes and eliminate paper-based workflows to accelerate revenue generation and minimize customer wait times.

Wacom for Business Financial services esignature
Wacom for Business Financial services esignature DTH 1152 portrait
How Wacom helps

Wacom solutions for financial services enable financial service providers to achieve these objectives in a number of ways. Firstly, document management becomes faster and more efficient through the instant digitization of forms, which also reduces paper waste and the costs of managing it.

Secondly, Wacom digital pen and ink technologies ensure a familiar handwritten signing and form-processing experience for financial services professionals and their customers. And the experience is improved thanks to the elimination of clumsy keyboard and mouse inputs that interrupt in-person interactions.

Financial Services Use Cases

Account Opening

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Today’s customers expect a quick, easy account opening or sign up experience. Wacom solutions help financial service providers deliver it.

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  • Case Study
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Enable efficient branch modernization

Financial services providers want to streamline their processes. But they also want to retain the human touch that customers value when making important financial decisions in person. Wacom solutions enable this by:

  • Accurately replicating traditional pen and paper signatures, with the added benefit of a completely digital process.
  • Saving time and paper costs by eliminating the need to print, scan, and retrieve paper.
  • Freeing staff to engage more directly with customers during the transaction.
Wacom for Business Financial services esignature Account Opening
Enable efficient branch modernization

Financial services providers want to streamline their processes. But they also want to retain the human touch that customers value when making important financial decisions in person. Wacom solutions enable this by:

  • Accurately replicating traditional pen and paper signatures, with the added benefit of a completely digital process.
  • Saving time and paper costs by eliminating the need to print, scan, and retrieve paper.
  • Freeing staff to engage more directly with customers during the transaction.
Wacom for Business Financial services esignature Account Opening
Abanka d.d.
Slovenia

Discover how this Slovenian bank uses a Wacom solution to ensure its contracting processes are legally binding.

Wacom for Business Financial Service esignature Abanka

These are the Wacom product categories typically relevant for this use case. Click on a link to learn more.


Verification

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Signatures are still the most familiar way to make big financial commitments - but they need to be secure. Wacom solutions can help.

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  • Case Study
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Capture and store legally binding signatures

In many regions around the world, legislation enables financial services organizations to ensure handwritten electronic signatures are legally binding. Wacom solutions for financial services support this by:

  • Enabling the accurate capture of handwritten signatures in digital form at teller, counter and desk locations.
  • Optimizing signature pad design for capturing signatures reliably over many years without visible wear and tear.
  • Reducing processing time and paper costs by eliminating the need to print, scan, retrieve, store and securely dispose of paper documents.
  • Forming the foundation of an electronic signature verification system that compares newly collected signatures with a known reference copy, thereby helping prevent fraud.
Wacom for Business Financial services esignature Verification
Abanka d.d.
Slovenia

Discover how this Slovenian bank uses a Wacom solution to ensure its contracting processes are legally binding.

Wacom for Business Financial Service esignature Abanka

These are the Wacom product categories typically relevant for this use case. Click on a link to learn more.

“This solution has been extremely well received by users.”

Mrs Damjanovičeva, Executive Director, Retail banking and Micro-enterprises

Loan Origination

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In a digital world, customers expect to secure credit quickly. Wacom solutions accelerate the contracting process.

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  • Case Study
  • Products
Simplify the processing of complex financial agreements

For a more immersive and intuitive employee and customer experience when completing complex forms, Wacom solutions for financial services enable:

  • Digital writing, annotating, marking up, and highlighting of loan applications or agreements using the pen directly on the screen, as on paper.
  • Collaborative completion of forms or documents between employees and customers, including the signing ceremony.
  • A streamlined, digital approval process with no paper required.
Wacom for Business Financial services esignature Loan Origination
Alior Bank
Poland

Discover how this Polish bank has used Wacom products to increase the efficiency and security of its customer service.

Wacom for Business Financial Service esignature Alior Bank

These are the Wacom product categories typically relevant for this use case. Click on a link to learn more.

“Today, we have 20,000 clients using 1,700 displays in the bank’s branches.”

Tomasz Motyl, IT Systems & Innovations, Alior Bank


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