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Financial Services

Big financial decisions

Powered by Wacom

Financial Services providers use Wacom solutions to help secure legally-binding agreements from customers for everything from account opening, to credit agreements.

Supporting significant commitments

Modern banks, insurance firms and other financial service providers need to put customers at ease when making important commitments such as mortgages, credit agreements, and loans.

But they also need to streamline their processes and eliminate paper-based workflows to accelerate revenue generation and minimize customer wait times, while ensuring signature authenticity.

Wacom for Business Financial services esignature
Wacom for Business Financial services esignature DTH 1152 portrait
How Wacom helps

Wacom solutions for financial services enable financial service providers to achieve these objectives in a number of ways. Firstly, document management becomes faster and more efficient through the instant digitization of forms, which also reduces paper waste and the costs of managing it.

Secondly, Wacom digital pen and ink technologies ensure a familiar handwritten signing and form-processing experience for financial services professionals and their customers. And the experience is improved thanks to the elimination of clumsy keyboard and mouse inputs that interrupt in-person interactions.

Financial Services Use Cases

Account Opening

Powered by Wacom

Today’s customers expect a quick, easy account opening or sign up experience. Wacom solutions help financial service providers deliver it.

"We appreciate in particular the robustness and longevity of the devices."

Marc Bourdos, Project Manager, Rastatt-Gernsbach Savings Bank

Verification

Powered by Wacom

Signatures are still the most familiar way to make big financial commitments - but they need to be secure. Wacom solutions can help.

  • Overview
Preventing and identifying signature fraud

Financial services firms need to ensure customer agreements are legally binding, prevent imposters from attempting to commit fraud, and identify signature anomalies after the fact. So, how do you recognize someone trying to forge or disguise a signature in real time, or spot fake signatures amongst genuine ones?

Wacom Ink SDK for verification helps bank clerks confirm the identity of customers in real time. It also supports anti-fraud teams spot signature anomalies over time during their investigations.

Specifically, the SDK:

  • Compares new or suspicious handwritten signatures with known genuine examples in real-time or as part of a forensic examination process.
  • Provides an immediate acceptance or rejection notification.
  • Is the most accurate, secure and cost-effective solution available.
  • Does not store any signature data, eliminating compliance concerns.
Wacom for Business Financial services esignature Verification
  • Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
    Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
1
2

“This solution has been extremely well received by users.”

Mrs Damjanovičeva, Executive Director, Retail banking and Micro-enterprises

Loan Origination

Powered by Wacom

In a digital world, customers expect to secure credit quickly. Wacom solutions accelerate the contracting process.

  • Overview
  • Case Study
Simplify the processing of complex financial agreements

For a more immersive and intuitive employee and customer experience when completing complex forms, Wacom solutions for financial services enable:

  • Digital writing, annotating, marking up, and highlighting of loan applications or agreements using the pen directly on the screen, as on paper.
  • Collaborative completion of forms or documents between employees and customers, including the signing ceremony.
  • A streamlined, digital approval process with no paper required.
Wacom for Business Financial services esignature Loan Origination
Alior Bank
Poland

Discover how this Polish bank has used Wacom products to increase the efficiency and security of its customer service.

Read the case study
See all case studies
Wacom for Business Financial Service esignature Alior Bank
  • Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
    Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
1
2

“Today, we have 20,000 clients using 1,700 displays in the bank’s branches.”

Tomasz Motyl, IT Systems & Innovations, Alior Bank

Pre-insurance documents

Powered by Wacom

Insurance is a complex business, but customers want simplicity. Wacom solutions help make the process of securing coverage easier and more comfortable.

  • Overview
Streamline the insurance on-boarding process.

Technology should never get in the way of important in-person interactions such as arranging insurance coverage. Wacom solutions for insurance providers avoid this by:

  • Empowering agents to share policy information with the customer on their computer screen and guide the customer through the application, approval, or claims process.
  • Providing an electronic signature box, displayed on a Wacom signature pad or pen display, to allow the customer to sign amendments or requested changes to coverage directly on the screen, just as they would on paper.
  • Enabling familiar yet digitally efficient interactions that maximize customer satisfaction.
Wacom for Business Financial services esignature Pre insurance Documents
  • Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
    Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
1
2

Insurance Contracting

Powered by Wacom

Speed is of the essence when it comes to processing insurance claims and managing settlements. Wacom solutions help accelerate the process.

  • Overview
Accelerate claims and settlement management

When signatures are required for payment of insurance claims or settlements, Wacom solutions for financial services enable providers to:

  • Replace slow and time-consuming processing of paper documents.
  • Enable efficient form completion at counters and desks in offices, as well as in the field.
  • Provide a more immersive and intuitive experience when completing digital forms, by completing and approving them using a digital pen directly on the screen
  • Allow policyholders to view the full document that they can annotate and sign using digital ink.
Wacom for Business Financial services esignature Insurance Contracting
  • Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
    Pen Displays
    Wacom for Business Pen Display DTH 1152 Black Top

    Review documents, write, or sign directly on screen.

    Learn more
    Signature Pads
    Wacom for Business Signature Pad STU 540 Top

    Industry-leading reliability for in-person signature capture.

    Learn more
1
2

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