Financial services providers want to streamline their processes. But they also want to retain the human touch that customers value when making important financial decisions in person. Wacom solutions enable this by:

• Accurately replicating traditional pen and paper signatures, with the added benefit of a completely digital process.
• Saving time and paper costs by eliminating the need to print, scan, and retrieve paper.
• Freeing staff to engage more directly with customers during the transaction.

In many regions around the world, legislation enables financial services organizations to ensure handwritten electronic signatures are legally binding. Wacom solutions for financial services support this by:

• Enabling the accurate capture of handwritten signatures in digital form at teller, counter and desk locations.
• Optimizing signature pad design for capturing signatures reliably over many years without visible wear and tear.
• Reducing processing time and paper costs by eliminating the need to print, scan, retrieve, store and securely dispose of paper documents.
• Forming the foundation of an electronic signature verification system that compares newly collected signatures with a known reference copy, thereby helping prevent fraud.

Promoting products and services at the point of sale makes up- and cross-selling easier. Wacom solutions for financial services enable this through:

• Displaying product and service information on the device screen when not in signing mode.
• Making form completion and signing quick and easy, reducing potential barriers to the sale.

Ease of use is critical at self-service kiosks to maximize customer satisfaction. Wacom solutions for financial services help by:

• Making it easy for banks to integrate Wacom devices into their service kiosks
• Enabling familiar yet digital signing opportunities for common kiosk transactions.

When signatures are required for payment of insurance claims or settlements, Wacom solutions for financial services enable providers to:

• Replace slow and time-consuming processing of paper documents.
• Enable efficient form completion at counters and desks in offices, as well as in the field.
• Provide a more immersive and intuitive experience when completing digital forms, by completing and approving them using a digital pen directly on the screen
• Allow policyholders to view the full document that they can annotate and sign using digital ink.